• Resolved pn1wp2

    (@pn1wp2)


    Hi there

    I’m a newbie for EDD plugin. Never use before and turn out EDD is super amazing and easy-to-use plugin.

    But I notice that checkout processing always takes about 45 seconds to a minute when I test EDD on localhost. I use 2014 theme and no plugins installed.

    Can you please guide me how to get faster at checkout process? Thanks much!

    https://wordpress.org/plugins/easy-digital-downloads/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Pippin Williamson

    (@mordauk)

    Which psyment gateway are you using?

    How many products are you trying to purchase at one time?

    Thread Starter pn1wp2

    (@pn1wp2)

    Hi Pippin

    I use PayPal.

    Purchase one product in cart + applying 100% off coupon code.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    If you enable the Test Payment gateway, does that complete quickly?

    Thread Starter pn1wp2

    (@pn1wp2)

    I haven’t test the way you just suggested. Let me do it now. Thanks Pippin.

    Thread Starter pn1wp2

    (@pn1wp2)

    I just finished testing on “Test Payment” gateway. About the same waiting time when testing on “PayPal Standard” gateway.

    I really like EDD plugin – product display, handling item in cart … they all go smoothly without tiny glitch. But not the final step – checkout process time to complete transaction. 🙁

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Can you go to Downloads > Tools > System Info and paste the contents here?

    Thread Starter pn1wp2

    (@pn1wp2)

    I noticed there’s new version for EDD and I updated its latest version 2.1.4. Then, I did same steps to test checkout process by “Test Payment” and “PayPal Standard” gateways.

    Same result – took about a minute to complete transaction.

    I pasted System Info below and many thanks for your help.

    Here’s my System Info –

    ### Begin System Info ###

    — Site Info

    Site URL: http://localhost/01
    Home URL: http://localhost/01
    Multisite: No

    — User Browser

    Platform: Windows
    Browser Name: Firefox
    Browser Version: 24.7
    User Agent String: Mozilla/5.0 (Windows NT 6.2; rv:
    24.7) Gecko/20140907 Firefox/24.
    7 PaleMoon/24.7.2

    — WordPress Configuration

    Version: 4.0
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Twenty Fourteen 1.2
    Show On Front: posts
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 3 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive

    — EDD Configuration

    Version: 2.1.4
    Upgraded From: None
    Test Mode: Disabled
    Ajax: Enabled
    Guest Checkout: Enabled
    Symlinks: Disabled
    Download Method: Direct
    Currency Code: USD
    Currency Position: before
    Decimal Separator: .
    Thousands Separator: ,

    — EDD Page Configuration

    Checkout: Valid
    Checkout Page: http://localhost/01/checkout/
    Success Page: http://localhost/01/checkout/purchase-confirmation/
    Failure Page: http://localhost/01/checkout/transaction-failed/
    Downloads Slug: /downloads

    — EDD Gateway Configuration

    Enabled Gateways: Test Payment
    Default Gateway: Test Payment

    — EDD Tax Configuration

    Taxes: Disabled
    Tax Rate: 0
    Display On Checkout: Not Displayed
    Prices Include Tax: No

    — WordPress Active Plugins

    Easy Digital Downloads: 2.1.4

    — WordPress Inactive Plugins

    P3 (Plugin Performance Profiler): 1.5.1

    — Webserver Configuration

    PHP Version: 5.4.31
    MySQL Version: 5.5.39
    Webserver Info: Apache

    — PHP Configuration

    Safe Mode: Disabled
    Memory Limit: 256M
    Upload Max Size: 10M
    Post Max Size: 8M
    Upload Max Filesize: 10M
    Time Limit: 300
    Max Input Vars: 1000
    Display Errors: N/A

    — PHP Extensions

    cURL: Supported
    fsockopen: Supported
    SOAP Client: Not Installed
    Suhosin: Not Installed

    — Session Configuration

    EDD Use Sessions: Enabled
    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: D:/Localhost/UniServerZ/tmp
    Use Cookies: On
    Use Only Cookies: On

    ### End System Info ###

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Do you have a live server you can test it on as well? Being a local host, it’s pretty hard for me to look into why that’s happening.

    It should only take 1-5 seconds tops though.

    Thread Starter pn1wp2

    (@pn1wp2)

    Hi Pippin!

    I just bought cheap hosting and domain this afternoon to test EDD plugin. I really don’t wanna give up EDD. And I did as you suggested – testing it on live server – my new hosting (now, I got hosting finally … Yay!!!).

    Now checkout processing time is way faster than on localhost. It’s like .. uh … Whoosh-Whoosh fast. 🙂 All is well now.

    Not enough to say it again, but thank you so so much for all your help and wish you all the best.

    Plugin Contributor Pippin Williamson

    (@mordauk)

    Excellent, so glad to hear it!

Viewing 10 replies - 1 through 10 (of 10 total)
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