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broke site w/ themekraft x2 update (13 posts)

  1. Story of Choice
    Member
    Posted 1 year ago #

    I updated my Themekraft custom community theme to x2 and redirected my existing child theme (because the theme name changed), but all my original settings are lost. I can still see pictures I uploaded but my fonts, background, header, menu choices, Woosidebars, etc. are all gone. PLEASE help me; my site's been down since last night. I wrote Themekraft, but I'm not a premium member so help could take awhile.

    Thank you in advance for your help!

    Best wishes,
    Michelle

  2. Kelly Makelele
    Member
    Posted 1 year ago #

    Did you have a back up for your site?

  3. Story of Choice
    Member
    Posted 1 year ago #

    Yes

  4. Story of Choice
    Member
    Posted 1 year ago #

    I don't know which file(s) to retrieve to fix it

  5. Kelly Makelele
    Member
    Posted 1 year ago #

    Then try and Restore

  6. Story of Choice
    Member
    Posted 1 year ago #

    I don't know what exactly to restore. The back up is of the previous theme version.

  7. Mrinal Kanti Roy
    Member
    Posted 1 year ago #

    Hi Michelle,

    Please go to your theme folder (wp-content/themes/) & paste the following
    <?php update_option( 'sidebars_widgets', $null ); ?>
    codes into the functions.php file.

    I hope this will help you restore the hidden widgets, Thanks!

  8. Story of Choice
    Member
    Posted 1 year ago #

    Thank you, Mrinal. I'm missing a lot more than widgets, though. I lost my site's settings. Any suggestions?

  9. Kelly Makelele
    Member
    Posted 1 year ago #

    Yes, restore with the previous theme then we start from there.

  10. Mrinal Kanti Roy
    Member
    Posted 1 year ago #

    Hi Michelle,

    Now I got the point, actually WordPress saves the Theme Setting to your database so if you update to new version then no problem (Theme Name Must BE Same).

    Please re-name your currently activate parent/child theme as like the previous one, I hope this trick will help you.

    Thanks!

  11. Story of Choice
    Member
    Posted 1 year ago #

    Okay, thank you. I'll do that and come back.

  12. Story of Choice
    Member
    Posted 1 year ago #

    Hi Mrinal,
    I already renamed the child to match the parent, but my settings are still gone. themekraft instructions were to switch to another theme, delete old theme versions, and then get newest version, all of which I did. But they said my settings wouldn't be lost and something was lost.

  13. Story of Choice
    Member
    Posted 1 year ago #

    Thank you very much for your help. My host was able to roll back my site by a couple of days to restore it.

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