Title: Please help! Last modified: October 23, 2016 --- # Please help! * [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/) * Please provide information on how to fill out the area below I don’t see it in the tutorial video- (and for me the the PayPal account number won’t let me enter anything, and how do you add a button you custom made?) * Add Company and PayPal API Credentials * You may setup one or more companies (PayPal accounts) that you would like to use for creating buttons. When creating a button you will be able to choose which company / PayPal account the button is for. * API Credentials Lookup * You may login to this tool using your PayPal account to quickly obtain your API credentials. * Get Live API Credentials | Get Sandbox API Credentials * PayPal Account ID Please set up Credentials Company Name Contact Name PayPal Account Email [ginakathleenmiller@gmail.com](https://wordpress.org/support/topic/please-help-72/ginakathleenmiller@gmail.com?output_format=md) API Username API Password API Signature PayPal Mode Sandbox Live Button Account ID PayPal Account ID Email Address Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345027) * I’m not sure what you mean by “the PayPal account number won’t let me enter anything”..?? * When you click that link to view credentials it will bring up a login. When you login there with your PayPal account it will drop you directly to a page displaying your API username, password, and signature. * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345071) * The top box PayPal Account ID * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345088) * But that whole page I don’t know how to fill out? * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345113) * The PayPal account ID will fill itself in. * You mentioned watching the video, but did you also review the steps and the screenshot outlined below the video under the Companies section? * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345220) * Yes, but I am not clear on which I should choose, Get Live ADP Credentials or Sandbox the rest of the options on that page as well… * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345239) * Live would be for your live account, so that’s what you want when you’re ready to start making buttons for your live PayPal account and real payments. * Sandbox is for testing, so you would need to setup a sandbox account through [http://developer.paypal.com](http://developer.paypal.com) and then you could setup a test/sandbox account to create buttons for testing, which is optional, of course. * So are you trying to set this up for testing or for your live account? * Other than the API credentials, the fields on the page are just company name, contact name, email address. Nothing unique about those…just your own values. * I think you’re making this harder on yourself than you need to. 🙂 * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345282) * No not testing but Pay Pal no longer looks like your video here [https://www.angelleye.com/paypal-wp-button-manager-setup-guide/](https://www.angelleye.com/paypal-wp-button-manager-setup-guide/) so I don’t know where to go to get the API. I tried to find it on my own and accidentally set up a sandbox * Now I don’t know how to get the API, I am nervous because Pay pal says you can only have 5. There are so many words and options that they mention with API in it that don’t want to do the wrong thing. It should be in here? [https://developer.paypal.com/docs/api/](https://developer.paypal.com/docs/api/) I need help finding the API. Thanks * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345297) * That doc is for the REST API. That’s different from what this plugin uses. * What happens when you click the “Get Live API Credentials” link and login with your account? That should drop you straight into a page with your credentials. * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345309) * It doesn’t take me there, it takes me to my main pay pal page. * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345319) * Hmmm…that’s strange. Still working fine for me, and I haven’t had any other reports of that link not working. * Try following the steps outlined here: [http://support.berta.me/kb/online-shop/how-to-get-paypal-api-username-password-and-signature-information](http://support.berta.me/kb/online-shop/how-to-get-paypal-api-username-password-and-signature-information) * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345332) * Does it have to be a business account? * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345441) * Yes, that could be the issue if you’re currently doing it with a personal account. * Thread Starter [nanogirl](https://wordpress.org/support/users/nanogirl/) * (@nanogirl) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345444) * Is there a way around that? * Plugin Contributor [angelleye](https://wordpress.org/support/users/angelleye/) * (@angelleye) * [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345449) * Create a business account. 🙂 Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Please help!’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/paypal-wp-button-manager_dbe3f5.svg) * [PayPal WP Button Manager](https://wordpress.org/plugins/paypal-wp-button-manager/) * [Frequently Asked Questions](https://wordpress.org/plugins/paypal-wp-button-manager/#faq) * [Support Threads](https://wordpress.org/support/plugin/paypal-wp-button-manager/) * [Active Topics](https://wordpress.org/support/plugin/paypal-wp-button-manager/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/paypal-wp-button-manager/unresolved/) * [Reviews](https://wordpress.org/support/plugin/paypal-wp-button-manager/reviews/) * 14 replies * 2 participants * Last reply from: [angelleye](https://wordpress.org/support/users/angelleye/) * Last activity: [9 years, 8 months ago](https://wordpress.org/support/topic/please-help-72/#post-8345449) * Status: not resolved