Title: Please fix updates
Last modified: October 31, 2017

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# Please fix updates

 *  [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/)
 * I am still getting an error message when I try to update the free plugin version:
 * > [Toolset Types plugin update error](https://imgur.com/a/qRjEj)
 * Please fix. I am starting to think that the plugin author is doing this on purpose
   to trick people into purchasing the paid version. If this is not fixed in the
   next version, I will report this plugin behavior to the folks at wordpress.org.
    -  This topic was modified 8 years, 5 months ago by [therealgilles](https://wordpress.org/support/users/chamois_blanc/).

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9639529)
 * This does not happen anymore on my local install and other installs.
 * I also do not see other reports yet.
 * We do not trick people into buying – in fact, when you report this we not only
   fix this but also always enforce the fact that Types – as it is stored here in
   WordPress is not only a Free Plugin, but also receives free support.
    Here at
   WordPress, and [here](https://wp-types.com/forums/forum/general-and-pre-sales-questions/)(
   a [subscription](https://wp-types.com/support/register/) is free)
 * We resolved this issue [here](https://wordpress.org/support/topic/updating-problems-2/).
 * In case you still see this – please come over to the Toolset Types forum where
   I can ask for a package of the site.
    Then we will analyze this and discover 
   why this still happens.
 * I assume you updated eventually from an older than the very last (before this
   release)?
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643388)
 * I just manually updated to the latest version, I still see a notice:
 * > [Toolset Types notice](https://imgur.com/a/jslNf)
 * Please explain the logic in the setup_plugins_page_notices function that is supposed
   not to show this notice in my case.
 * Thank you
 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643400)
 * This message is wrong and you do not need a valid subscription for the Types 
   plugin.
 * I see the message on your screenshot, but I do not see this locally – neither
   my colleagues.
 * I want to go to the ground of this.
 * – One possible cause is a hiccup on our Download site (it depends where from 
   you get the Types plugin, you can get it from [here](https://wp-types.com/) or
   [here](https://wordpress.org/plugins/types/))
    – I would like a Duplicator package
   of that problematic site.
 * To do so, can you open a ticket [here](https://wp-types.com/forums/forum/general-and-pre-sales-questions/),
   after subscribing for free [here](https://wp-types.com/support/register/)?
 * Please mention me in the new ticket. I will take care of it!
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643426)
 * Should be fairly easy to replicate. I deleted the plugin, went to my site plugins
   page, click on ‘Add New’, then enter ‘Toolset Types’ in the search box. Once 
   the plugin appeared, I clicked on ‘Install’ and then ‘Activate’.
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643436)
 * By the way, even though the installed version is 2.2.17, if I click on ‘View 
   Details’ for your plugin on the plugins page, it shows it has version 2.2.9 (
   which is obviously wrong).
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643444)
 * The $download array in setup_plugins_page_notices shows this:
 *     ```
       Array
       (
           [name] => Toolset Types
           [slug] => types
           [description] => Toolset Types defines content types in WordPress, including custom post types, custom taxonomy and Custom fields.
           [changelog] => <h4>2.2.9</h4>
       ```
   
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643470)
 * Is this the code supposed to stop the notice from displaying? $download[‘channel’]
   is empty, whereas WP_Installer_Channels::CHANNEL_PRODUCTION is equal to ‘production’,
   so the condition is not true.
 *     ```
       if ( ! empty( $download['free-on-wporg'] ) && $download['channel'] == WP_Installer_Channels::CHANNEL_PRODUCTION ) {
          continue;
       }
       ```
   
    -  This reply was modified 8 years, 5 months ago by [therealgilles](https://wordpress.org/support/users/chamois_blanc/).
 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643471)
 * I repeated the exact steps from here:
    [https://wordpress.org/support/topic/please-fix-updates/#post-9643426](https://wordpress.org/support/topic/please-fix-updates/#post-9643426)
 * There is no such notice on the Plugins page after activation.
 * Also the View Details shows me 2.2.17
 * You are downloading something else than I receive.
 * Please if possible open the ticket in the support forum I suggested.
    I cannot
   proceed here because I need a copy of your site, or at least access to the online
   install.
 * Can you help us with this by opening the new ticket?
 * Thank you!
 *  Thread Starter [therealgilles](https://wordpress.org/support/users/chamois_blanc/)
 * (@chamois_blanc)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643495)
 * I do not see where one can get the free plugin from the first link you gave above(
   [https://wp-types.com/](https://wp-types.com/)).
 *  Anonymous User 14808221
 * (@anonymized-14808221)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643539)
 * [@chamois_blanc](https://wordpress.org/support/users/chamois_blanc/), there you
   need the free Subscription as I show here:
    [https://wordpress.org/support/topic/please-fix-updates/#post-9643400](https://wordpress.org/support/topic/please-fix-updates/#post-9643400)
 * Please, can you open a ticket as mentioned?
    I will be able to track down the
   problem in no time if I can put my fingers on an install where the issue is replicable.
 * Thank you

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Please fix updates’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/types_ced1d3.svg)
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 * 10 replies
 * 2 participants
 * Last reply from: Anonymous User 14808221
 * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/please-fix-updates/#post-9643539)
 * Status: not resolved