Are you uploading a .zip file that was generated and downloaded from Fontello.com?
Thread Starter
Zexler
(@zexler)
Yes, and also from Flaticon.
Can you email me an admin login to test for myself? I can’t replicate it locally, or on any other install I have access to. michael @ michaelbourne.ca
Thread Starter
Zexler
(@zexler)
Ок, sent to your mail access. You can do anything, I made a backup.
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This reply was modified 6 years, 10 months ago by
Zexler.
Fixed via email, closing topic.
I have found the cause of the issue. There are 2 things that you need to fix:
1: Update the URL using any url replacement tool i.e., replace https://previewwebsite.com to https://productionwebsite.com
2: Update the directory path: i.e, /home/preview/public_html to /home/production/public_html
Then, Go To “Elementor” >> “Custom Icons” and click big “Regenerate” button.
Note: all the URLs and paths I have mentioned are strictly depend on your own website and the server specif path. I have used the sample paths/URLs for the demonstration purpose only.
@michaelbourne: I would suggest you to please use this instruction in your plugin’s main page. or if you can create a video for the same that would be great.
Thanks,
Sourabh