Support » Plugin: WP Subscribe » Please fill out the form

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Sorry for the late reply.

    Could you please try to disable other plugins and check again?

    Thank you.

    Hi, disabled every other plugin, the problem still persists. Could you please check?

    I think I found it. When I enter Alex in the Name field the error message appears. When I enter Alex1, the plugin works as needed. Probably 4 symbols in the name field are just not enough?

    Thanks,
    Alex.

    Guys, please respond to me. I want my potential clients with names under 5 letters long to subscribe to my blog. Lots of people have names like Bill, John, Alan etc, and the plugin will return the error message for them. When will you fix it?

    Thanks,
    Alex (also under 5 letters).

    Hi guys, your plugin is great, and we would really want to use it if your support would reply. We have clients even with names of 2 letters like “Al”. So please fix it asap, or we’ll have to leave you with a bitter taste and same type of review.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Sorry for the late reply.

    The plugin doesn’t have any name validation so that error message must be coming from some validation script of your theme ( not some other plugin because you have disabled all other plugins earlier ).

    Please try to switch to default theme and check again.

    Thank you.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Since we have not heard back from you on this thread, we are assuming the issue is resolved.

    If however the issue is still not resolved, please feel free to reply to this thread or open a new.

    Or let us know if you need any other assistance. We are here to help.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
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