Please correct Cliengo plugin name length!

  • Resolved bongotai

    (@bongotai)


    5 years, 10 months ago

    Hi there! I am installing Cliengo on several WordPress client websites.
    I noticed that the name of the plugin is extremely long:
    “Cliengo – Chatbot Gratis para generación de contactos, que incrementa las ventas. Multi-lenguaje: Ingles/Español/Portugués”.
    This really messes up my Plugins view on every site, making it more difficult to read.
    Maybe you can just call it: “Cliengo – Chatbot Gratis” and move the rest of the name to the description field.
    Hope you can implement this change! Other than that the plugin works like a charm. Thank you! Joaquin

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author cliengo

    (@cliengo)

    5 years, 10 months ago

    Hi Joaquin.

    Thanks for reaching out to us!

    We’re going to see this with our Marketing Manager, we appreaciate your feedback.

    If possible, could you please share a screenshot of this?

    Thread Starter bongotai

    (@bongotai)

    5 years, 10 months ago

    Yes! sure thing!
    This is how your Cliengo plugin looks like among the rest of the plugins on a working WordPress site.
    https://www.dropbox.com/s/6861cimhzul7rsf/Captura%20de%20pantalla%202019-03-06%20a%20la%28s%29%2011.02.36.png?dl=0
    Just for reference, this is how a normal plugins list looks on a working site:
    https://www.dropbox.com/s/00vnoivtszzgkk1/Captura%20de%20pantalla%202019-03-06%20a%20la%28s%29%2011.05.59.png?dl=0
    In case you don’t have previous experience with WordPress, the plugins list is an essential place in any WP installation. Your super extended name makes it very difficult to read the rest of the pluings details on the list.
    Please notice I am only referring to the plugins display name:
    How do I change my plugin’s display name?
    You’ll need to change it in the readme and the plugin main file.
    https://developer.wordpress.org/plugins/wordpress-org/plugin-developer-faq/
    Hope I was clear! Let me know if you have any other doubts. Here to help 🙂
    Joaquin

    Plugin Author cliengo

    (@cliengo)

    5 years, 10 months ago

    Great!

    I’ve passed this information to our customer specialists and marketing manager.

    Lastly, we’d need the e-mail you used to register in Cliengo (just the email!) so we can submit your support ticket.

    Thread Starter bongotai

    (@bongotai)

    5 years, 10 months ago

    Hey! Any news on this? Thanks!

    Plugin Author cliengo

    (@cliengo)

    5 years, 10 months ago

    Hey Joaquin, nice to hear from you again.

    Our Marketing Manager is aware of this, but are swamped with re-branding process, so it’ll take a few days.

    Sorry for the inconvinience. Though it’s a simple change we’d need her approval and the new text to be shown, given that SEO is very important to us.

    We’ll let you know as soon as we change this.

    Have a great day!

    Thread Starter bongotai

    (@bongotai)

    5 years, 10 months ago

    Hey! I noticed you were able to fix the plugin name length.
    Thanks for listenting to the WordPress community 🙂
    all best,
    Joaquin

    Plugin Author cliengo

    (@cliengo)

    5 years, 10 months ago

    Hi again Joaquin. Nice to hear back from you.

    Thanks you for your patiance. If you have any questions or issues please don’t hesitate to reach out to us again. We recommend using our customer success channel (hello@cliengo.com) for a more efficient support.

    Lastly, if you would, leave us your e-mail so our Business Development Analyst can contact you regarding a great Partners program.

    Best regards!

Viewing 7 replies - 1 through 7 (of 7 total)
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