Please choose product options….Issue

  • Resolved sfellini

    (@sfellini)


    2 years, 9 months ago

    Good morning,
    every time i try to put a product variation in the basket i get the error “Please choose product options…”. Variation are ok, it worked before updating woocommerce and the plugin.

    Woocommerce –> 5.5.1 versione
    Variation Swatches for WooCommerce –> 1.1.17

    Thank you for your help,
    Simone

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tanvirul Haque

    (@tanvirul)

    2 years, 9 months ago

    Hello @sfellini

    Thank you for reaching out to us. Please kindly do a plugin compatibility check by doing these steps to identify the error :

    => Deactivate all of your additional plugins except WooCommerce and WooCommerce Variation Swatches Plugin.

    => See if the problem persists. If the issue is resolved, you can tell which plugin might be the culprit of this error by activating your additional plugins one by one.

    If the plugin conflict check doesn’t help, please record me reproducing your issue using a tool like this? https://www.useloom.com It helps me to figure out the issue quickly and squash it immediately.

    Thank you

    Thread Starter sfellini

    (@sfellini)

    2 years, 9 months ago

    Hello,
    thank you for your answer.
    I followed your instructions and turns out that when i disable WPML it works with no problem, so i think there is some kind of issue with it.

    WMPL Version –> 4.4.11

    With wpml enabled the swatcher class (.wvs-loaded) is not present on the form and the variation id is empty when i select the variation. Below you can find some debug screenshots:

    wmpl disabled 1


    wmpl disabled 2

    wpml enabled 1

    wpml enabled 2

    Thank you for your help,
    Simone

Viewing 2 replies - 1 through 2 (of 2 total)
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