Support » Fixing WordPress » PLEAE HELP! Updates Ruined Site

  • Resolved jaimeh


    After updating WordPress to Version 3.3.1 and updating my Twenty Ten Theme to 3.1 everything basically went to sh*t. The website looks horrible, the photos aren’t showing up on my pages (for sponsors/participants/etc – widgets) and my homepage has been wiped clean. I am at a loss at how to fix it. Is it an issue with updating the theme or WordPress or both? I really don’t know what to do from here. People mention cPanel but I cannot find mine (I host through GoDaddy). If anyone has a solution I need to have this fixed ASAP. I really don’t know what to do. Any suggestion would be appreciated. Seriously, anything.


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  • Moderator Jan Dembowski


    Brute Squad and Volunteer Moderator

    Any suggestion would be appreciated

    Two things: 1) make a full backup now so that if anything else happens you can at least get back to this point.

    2) If you haven’t already done so: contact your host, speak with them very calmly, and ask them nicely if they can restore the files from the backup before you did the upgrade. You want the whole wp-content/themes directory restored. They may charge you for that.

    Without a link it’s just a guess but it sounds like you modified the Twenty Ten theme in the wp-content/themes/twentyten directory.

    When you updated you lost your modifications and that’s the number one reason to create a child theme.

    If you can get the old wp-content/themes/twentyten directory back, leave the current one alone and put the old one in wp-content/themes/twentyten-jaimeh.

    Edit the style.css file in that new twenyten-jaimeh directory and change the name from

    Theme Name: Twenty Ten


    Theme Name: Twenty Ten Jaimeh

    Then activate that theme and hopefully it will all work.

    If Something Really Bad™ happens then restore your own backup from step 1. That will put you back to the way you are now.

    I don’t think there are words for how relieved I am (it’s really easy to panic at 5:00 a.m.). Thank you so much for your help. You are wonderful. Saved me much time and stress. I was worried I’d have to rebuild everything, but uploading the child theme worked. I already had everything saved.

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