Title: Play/Pause Button Not Responding
Last modified: August 21, 2016

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# Play/Pause Button Not Responding

 *  Resolved [mhknuckles](https://wordpress.org/support/users/mhknuckles/)
 * (@mhknuckles)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/)
 * Hi. Love the pluggin. The play/pause button does not work on my install. I have
   the background track enabled only on the homepage. But the music does not stop
   when clicking the button. What am I missing?
 * [http://globalmanagementalliance.com](http://globalmanagementalliance.com)
 * [https://wordpress.org/plugins/soundy-background-music/](https://wordpress.org/plugins/soundy-background-music/)

Viewing 15 replies - 1 through 15 (of 18 total)

1 [2](https://wordpress.org/support/topic/playpause-button-not-responding/page/2/?output_format=md)
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 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727595)
 * I don’t see Soundy’s Play/Pause button on [http://globalmanagementalliance.com/](http://globalmanagementalliance.com/).
 * The only Play/Pause button I can see is the one of the slideshow, which does 
   not belong to the Soundy plugin.
 * Also, in the source code of this page, I don’t see Soundy’s code.
 * Are you sure that you have enabled Soundy Background Music on this page ?
 *  Thread Starter [mhknuckles](https://wordpress.org/support/users/mhknuckles/)
 * (@mhknuckles)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727634)
 * Thanks for response. I deactivated the pluggin when I couldn’t locate any solutions
   to the button not working. Will try again today and update if any change.
 *  [alipaca](https://wordpress.org/support/users/alipaca/)
 * (@alipaca)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727700)
 * I just installed Soundy, but am having issues with the play/pause button. It 
   doesn’t pause the song, but actually starts another version when play is hit 
   again. Any advice? Thank you so much!
 * Here’s one of the pages I’m planning to use it on…
    [http://aroseweddingphotographer.com/portfolio/laughter/](http://aroseweddingphotographer.com/portfolio/laughter/)
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727706)
 * In what browser on what platform does the problem occur ?
 * There are issues with Soundy on MS Windows XP on some brothers. As Microsoft 
   is stopping support of this operating system, I don’t want to spend to much time
   on these issues.
 * Tell me if the problem also happens on other platforms.
 *  [alipaca](https://wordpress.org/support/users/alipaca/)
 * (@alipaca)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727711)
 * I’m using google chrome as my browser, and have windows 7 for my OS.
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727721)
 * Does the Play/Pause button on the following page work in your browser ?
 *  [http://www.magalibourquin.com/](http://www.magalibourquin.com/)
 * If yes, your Play/Pause problem might be a server side issue.
    If no, the problem
   is definitely a local browser/OS issue.
 *  [silviafavilli](https://wordpress.org/support/users/silviafavilli/)
 * (@silviafavilli)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727782)
 * Hi! First of all, great plugin! Love it! I have the same issue: enabled the play/
   pause buttons but sometimes they work, most times they don’t. Should this be 
   a server side issue, like you suggest in the previous post, any idea what this
   can be due to and how to solve it?
    Thank you 🙂
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727783)
 * If you access [http://www.magalibourquin.com/](http://www.magalibourquin.com/)
   or [http://www.hanstylewedding.com/](http://www.hanstylewedding.com/) with your
   browser, do the play/pause button of these sites work for you ?
 * If yes, your problem might be a server side issue with your site. If not, it 
   might be a client / browser issue.
 * Thanks to tell me.
 * Also, is it possible to see your page which causes problems ?
 *  [silviafavilli](https://wordpress.org/support/users/silviafavilli/)
 * (@silviafavilli)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727784)
 * The buttons of those 2 sites work correctly (I’m able to play/stop music). This
   is my site (still under construction)
    [http://www.idoyourphotography.com/](http://www.idoyourphotography.com/)
   In this moment, for exemple, on the home page the button works, on “about us”
   page, it doesn’t Thank you
 *  [alipaca](https://wordpress.org/support/users/alipaca/)
 * (@alipaca)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727785)
 * I figured out a work-around… In you default settings, make sure you have the 
   background and auto-play deselected, but when you set the pages up individually
   to play, set the auto play to no and enable background to yes. This is how it
   looks on my end (but you do have to hit play for the music to start)… [http://aroseweddingphotographer.com/portfolio/love/](http://aroseweddingphotographer.com/portfolio/love/)
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727786)
 * On the site [http://www.idoyourphotography.com/](http://www.idoyourphotography.com/)
   it is a jQuery library problem.
 * silviafavilli, your theme uses a jQuery library which is to old: [http://ajax.googleapis.com/ajax/libs/jquery/1.7/jquery.min.js](http://ajax.googleapis.com/ajax/libs/jquery/1.7/jquery.min.js)
 * Soundy requires the 1.10.2 jQuery library, which is available in WP 3.6, 3.7,
   3.8 and 3.9.
 * I’ve taken the source of the ABOUT US page of your site, replaced the line
    `
   <script type='text/javascript' src='http://ajax.googleapis.com/ajax/libs/jquery/
   1.7/jquery.min.js?ver=3.9'></script>` with `<script type='text/javascript' src
   ='http://webartisan.ch/wp-includes/js/jquery/jquery.js?ver=1.10.2></script>` 
   and put the code in [http://webartisan.ch/test.htm](http://webartisan.ch/test.htm).
   If you access [http://webartisan.ch/test.htm](http://webartisan.ch/test.htm),
   you can see that the Play/Pause button works as expected. So please, check with
   your theme author why he doesn’t use jQuery 1.10.2 Thanks
 * Hope this helps.
 *  [silviafavilli](https://wordpress.org/support/users/silviafavilli/)
 * (@silviafavilli)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727787)
 * This helps a lot. Thank you so much 🙂
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727788)
 * alipaca, thanks for the work-around.
    However, autoplay should work. It looks
   like it is also a jQuery library issue. From the source code of your page, I 
   could not figure out what jQuery library is used. Please insure with your theme
   author that it is jQuery 1.10.2. Thanks
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727789)
 * The source code of [http://globalmanagementalliance.com](http://globalmanagementalliance.com)
   also contains this include:
    `<script type='text/javascript' src='http://globalmanagementalliance.
   com/wp-content/themes/CherryFramework/js/jquery-1.7.2.min.js?ver=1.7.2'>`
 * Again, jQuery 1.7.2 is too old for Soundy.
 * Soundy requires jQuery 1.10.2 which is part of the WordPress 3.6, .7, .8 and .
   9 core.
 * These themes should just use WordPress’s jQuery Library instead of loading their
   old own version.
 *  Plugin Author [Bertrand du Couedic](https://wordpress.org/support/users/bducouedic/)
 * (@bducouedic)
 * [12 years ago](https://wordpress.org/support/topic/playpause-button-not-responding/#post-4727790)
 * To wrap up about this Play/Pause button issue, Soundy just needs an up-to-date
   jQuery library, which is right now jQuery Version 1.10.2.
 * Using WordPress Default jQuery library is actually what Soundy does with the 
   following statements in soundy.php:
 *     ```
       wp_register_script( 'soundy-front-end', $this->plugin_url . '/js/front-end.js', array( 'jquery' ) );
       wp_enqueue_script( 'soundy-front-end' );
       ```
   
 * array( ‘jquery’) is an argument to wp_register_script saying that front-end.js
   depends on WordPress default jQuery library.
 * And this is what your theme also should do instead of loading its own old jQuery
   version.

Viewing 15 replies - 1 through 15 (of 18 total)

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