Support » Plugin: Soundy Background Music » Play/Pause Button Not Responding

Viewing 15 replies - 1 through 15 (of 18 total)
  • Plugin Author Bertrand du Couedic


    I don’t see Soundy’s Play/Pause button on

    The only Play/Pause button I can see is the one of the slideshow, which does not belong to the Soundy plugin.

    Also, in the source code of this page, I don’t see Soundy’s code.

    Are you sure that you have enabled Soundy Background Music on this page ?

    Thanks for response. I deactivated the pluggin when I couldn’t locate any solutions to the button not working. Will try again today and update if any change.

    I just installed Soundy, but am having issues with the play/pause button. It doesn’t pause the song, but actually starts another version when play is hit again. Any advice? Thank you so much!

    Here’s one of the pages I’m planning to use it on…

    Plugin Author Bertrand du Couedic


    In what browser on what platform does the problem occur ?

    There are issues with Soundy on MS Windows XP on some brothers. As Microsoft is stopping support of this operating system, I don’t want to spend to much time on these issues.

    Tell me if the problem also happens on other platforms.

    I’m using google chrome as my browser, and have windows 7 for my OS.

    Plugin Author Bertrand du Couedic


    Does the Play/Pause button on the following page work in your browser ?


    If yes, your Play/Pause problem might be a server side issue.
    If no, the problem is definitely a local browser/OS issue.

    Hi! First of all, great plugin! Love it! I have the same issue: enabled the play/pause buttons but sometimes they work, most times they don’t. Should this be a server side issue, like you suggest in the previous post, any idea what this can be due to and how to solve it?
    Thank you ๐Ÿ™‚

    Plugin Author Bertrand du Couedic


    If you access or with your browser, do the play/pause button of these sites work for you ?

    If yes, your problem might be a server side issue with your site. If not, it might be a client / browser issue.

    Thanks to tell me.

    Also, is it possible to see your page which causes problems ?

    The buttons of those 2 sites work correctly (I’m able to play/stop music). This is my site (still under construction)
    In this moment, for exemple, on the home page the button works, on “about us” page, it doesn’t
    Thank you

    I figured out a work-around… In you default settings, make sure you have the background and auto-play deselected, but when you set the pages up individually to play, set the auto play to no and enable background to yes. This is how it looks on my end (but you do have to hit play for the music to start)…

    Plugin Author Bertrand du Couedic


    On the site it is a jQuery library problem.

    silviafavilli, your theme uses a jQuery library which is to old:

    Soundy requires the 1.10.2 jQuery library, which is available in WP 3.6, 3.7, 3.8 and 3.9.

    I’ve taken the source of the ABOUT US page of your site, replaced the line
    <script type='text/javascript' src=''></script>
    <script type='text/javascript' src='></script>
    and put the code in
    If you access, you can see that the Play/Pause button works as expected.
    So please, check with your theme author why he doesn’t use jQuery 1.10.2

    Hope this helps.

    This helps a lot. Thank you so much ๐Ÿ™‚

    Plugin Author Bertrand du Couedic


    alipaca, thanks for the work-around.
    However, autoplay should work.
    It looks like it is also a jQuery library issue.
    From the source code of your page, I could not figure out what jQuery library is used.
    Please insure with your theme author that it is jQuery 1.10.2.

    Plugin Author Bertrand du Couedic


    The source code of also contains this include:
    <script type='text/javascript' src=''>

    Again, jQuery 1.7.2 is too old for Soundy.

    Soundy requires jQuery 1.10.2 which is part of the WordPress 3.6, .7, .8 and .9 core.

    These themes should just use WordPress’s jQuery Library instead of loading their old own version.

    Plugin Author Bertrand du Couedic


    To wrap up about this Play/Pause button issue, Soundy just needs an up-to-date jQuery library, which is right now jQuery Version 1.10.2.

    Using WordPress Default jQuery library is actually what Soundy does with the following statements in soundy.php:

    wp_register_script( 'soundy-front-end', $this->plugin_url . '/js/front-end.js', array( 'jquery' ) );
    wp_enqueue_script( 'soundy-front-end' );

    array( โ€˜jqueryโ€™) is an argument to wp_register_script saying that front-end.js depends on WordPress default jQuery library.

    And this is what your theme also should do instead of loading its own old jQuery version.

Viewing 15 replies - 1 through 15 (of 18 total)
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