WordPress Video Player
Player does not work, bad customer service (2 posts)

  1. angeliqueweb
    Posted 3 years ago #

    these guys do not give refunds although their product does not work if you install free version first and they will not give instructions to fix it. be weary of what else they will not do.

  2. webdorado
    Plugin Author

    Posted 3 years ago #

    We are offering refund only in case if there is a problem that we are not
    able to fix during 24 hours.
    Your case is different. You've bought the product and want a refund just
    because you didn't like it. It's actually for this reason that we are providing a written manual, video tutorials, demo page, and what is more
    important a free version of the product, so you can make sure that you really want the product before paying for it.

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