Support » Plugin: CP Media Player - Audio Player and Video Player » player disappeared, only button that says download

  • Resolved petraslapar

    (@petraslapar)


    Hello

    you already answered this question to somebody:

    – The URL to the media file is wrong

    or

    – You are using a media file that is not supported by the browser, where are you testing the player.

    Until i put the new song in the player with already 10 songs on it, player disappeared in admin.
    I dont know how to remove now the wrong file or i don’t know now how to fix this issue.

    thanks.
    petra

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  • Plugin Author codepeople

    (@codepeople)

    Hi @petraslapar,

    If the issue is happening in the admin section, I will need the access to your WordPress to check it in detail, because, I guess the issue is not related with the file you’ve entered.

    Please, create a ticket with the accesses, through my personal website:

    http://www.tsplayer.com/contact-us

    Best regards.

Viewing 1 replies (of 1 total)
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