Support » Plugin: PowerPress Podcasting plugin by Blubrry » Player designed changed by itself. How do I revert this?

  • Hi,

    I just uploaded a new episode using PowerPress to my WordPress from LibSyn library. No changes have been made to WordPress, Plugins, Settings or LibSyn. I have been uploading episodes this way for a while and never had any issues with the player.

    This time, instead of the usual player (thin line with a progress bar and a play button), I got some Black Square with a Play button which leads to a new page to play the episode.

    How do I change this player back? I tried “Having Issues” options, and none of them helped. Again, nothing is different in the way I upload to Libsyn or using PowerPress. I checked individual blog posts, and it’s all identical as well.

    Screenshots:

    Old player (preferred) – http://i.imgur.com/T4AsCQH.jpg
    New player (square) – http://i.imgur.com/0on9V0U.jpg

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Shawn

    (@shawnogordo)

    The player example in the second screenshot looks like a video player as opposed to an audio player. Is the media file you linked to a video file like an mp4 or mov? If not, please post a link to the media file as well as a link to your website so we can take a look.

    Thread Starter TFolder

    (@tfolder)

    Hi,

    Thanks for your prompt response, Shawn!

    No, the file is definitely NOT a video file. It’s an MP3 Format file – exactly the same one as we’ve used for previous uploads.

    Here’s the blog post: http://theoryofpets.com/top-007-the-humanization-of-pet-food-with-dr-jennifer-adolphe/

    And here’s Libsyn page: http://theoryofpets.libsyn.com/
    RSS: http://theoryofpets.libsyn.com/rss

    Thanks!

    • This reply was modified 7 years, 4 months ago by TFolder.
    Plugin Support Shawn

    (@shawnogordo)

    The media file URL looks like this:
    http://media.blubrry.com/theoryofpets/p/traffic.libsyn.com/theoryofpets/TOP007_-_The_Humanization_of_Pet_Food_with_Dr_Jennifer_Adolphe.mp3?dest-id=414603
    There’s a query string trailing the URL of the file and that may be the issue. Remove the query string so the media URL looks like this:
    http://media.blubrry.com/theoryofpets/p/traffic.libsyn.com/theoryofpets/TOP007_-_The_Humanization_of_Pet_Food_with_Dr_Jennifer_Adolphe.mp3
    Update the post and see if that fixes the problem.

    • This reply was modified 7 years, 4 months ago by Shawn.
    Thread Starter TFolder

    (@tfolder)

    That worked! Thanks.

    Plugin Support Shawn

    (@shawnogordo)

    Excellent! If you’ve found the support we’ve provided here to be of value, please consider leaving a review for PowerPress:
    https://wordpress.org/support/plugin/powerpress/reviews/?rate=5#new-post
    These reviews help us with future development of the plugin, and we’d really appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)
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