Title: Play back error
Last modified: July 6, 2021

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# Play back error

 *  Resolved [rujuta999](https://wordpress.org/support/users/rujuta999/)
 * (@rujuta999)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/play-back-error/)
 * Hi
    video is not working in the frontend. It shows following error
 * An error occurred. Please try again later. (Playback ID: mMdrVhsNOCki8z-Z)
 * is it because of plugin or I am missing something?
 * Page password: testvideopopup
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplay-back-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [dimned](https://wordpress.org/support/users/dimned/)
 * (@dimned)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/play-back-error/#post-14629971)
 * Hi [@rujuta999](https://wordpress.org/support/users/rujuta999/)
    Thanks for contacting
   us. Unfortunately, the page is not available anymore. Please make sure the video
   you have added is public and available. Please try to test the block with any
   other video that you know is public.
 *  Plugin Contributor [motopress](https://wordpress.org/support/users/motopress/)
 * (@motopress)
 * [4 years, 10 months ago](https://wordpress.org/support/topic/play-back-error/#post-14632711)
 * [@rujuta999](https://wordpress.org/support/users/rujuta999/) do you use Youtube,
   Vimeo or self-hosted video (MP4)?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Play back error’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [motopress](https://wordpress.org/support/users/motopress/)
 * Last activity: [4 years, 10 months ago](https://wordpress.org/support/topic/play-back-error/#post-14632711)
 * Status: resolved