Platform does NOT Publish Anything and the Customer Service is horrible
I can deal with any technical issue but the customer service is unreal at this company. First off, there are 90 other companies that do what they do and have people that work there that care. They use this as part of their menial 15 minutes of fame with this odd sense of power to not be helpful. I assume its impossible to defend the indefensible and when you have an on-demand print platform that does not publish to web sites and ecommerce platforms, its a problem. its the a, b and c’s of what they need to do. But again, that customer service was exhausting. They were playing games. They did not want to help. They even tried blaming something that made zero sense. You need to provide a working product. You need to provide a product that publishes to web sites. You need to have the ability to delete anything. Most of all, customer service should solve things and not make it worse. These guys took a bad situation and made it worse. Well, they do not care is the real problem.
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