• Resolved schobner

    (@schobner)


    When a booking is made, the booking confirmation is sent correctly with the values. When the booking is confirmed, the approval mail comes to the customers with the placeholders # not with the values.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    Since you are using multiple booking in one session make sure to include appointment loop in the approval message template.

    Example:

    [appointment_loop_start]
    appointment_day #appointment_time
    [appointment_loop_end]

    Thread Starter schobner

    (@schobner)

    Thank you… works 🙂

    Plugin Author WebbaPlugins

    (@webba-agency)

    Great, thank you for updating.

    If you have any other questions, feel free to create another topic.

    Thread Starter schobner

    (@schobner)

    Hi, I have another question. In the confirmation email, the cancel link is displayed, but it does not work.

    Here the Mail

    [appointment_loop_start]
    #customer_name


    #service_name am #appointment_day um #appointment_time


    #cancel_link
    [appointment_loop_end]

    Plugin Author WebbaPlugins

    (@webba-agency)

    Hi,

    Please, check the following options:

    1. User interface – Allow cancellation or approval by link: yes

    2. Email notifications – Notifications landing page: set the full URL of the page with the booking form.

    Please, note also – #cancel_link inside appointment loop cancels one particular booking and #cancel_link outside of the loop cancels all booking. You can use both in a single template.

    If you have any questions feel free to ask.

    Plugin Author WebbaPlugins

    (@webba-agency)

    UPDATE: please, update to version 4.5.28. Bug with the cancellation link was fixed.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘placeholders doesnt work in the approval mail’ is closed to new replies.