Support » Plugin: PixelYourSite - Your smart PIXEL (TAG) Manager » pixel stopped receiving data

pixel stopped receiving data

  • corusx

    (@corusx)


    9 months ago

    all of a sudden pixel stopped receiving data, manually testing events does work even pixel helper extension also detects events and pixel on the page but the event manager shows zero activity and data.

    this happened multiple times in the past week. Due to this, the conversion campaign does not show the event that I have to set for the campaign goal.

    https://i.imgur.com/hOMOAZv.png

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter corusx

    (@corusx)

    9 months ago

    for the clarification yes the data was there last month and no im not using multiple pixel plugin or have not set any other event outside the plugin

    Plugin Author PixelYourSite

    (@pixelyoursite)

    9 months ago

    If you can see events while testing, it’s probably just some Facebook bug.

    Thread Starter corusx

    (@corusx)

    9 months ago

    then I guess have to contact them bcos pixelyoursite debug console and event manager’s test events both are detecting event activities but pixel is showing no data or activities

Viewing 3 replies - 1 through 3 (of 3 total)
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