“Pixel Perfect” not clickable

  • Resolved winex

    (@winex)


    3 years, 7 months ago

    Hello

    “Local” tab – can’t select “Pixel Perfect” for PNG and GIF. Is it something on my side or that option requires a subscription?

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author nosilver4u

    (@nosilver4u)

    3 years, 7 months ago

    Hi @winex,
    That usually indicates your server doesn’t have the function needed for full functionality in free mode. See https://docs.ewww.io/article/29-what-is-exec-and-why-do-i-need-it
    Short version, the plugin can only compress JPG images without the “exec” function. You’d need a paid plan to do more.

    • This reply was modified 3 years, 7 months ago by nosilver4u.
    Thread Starter winex

    (@winex)

    3 years, 7 months ago

    Thanks for the answer but all my sites are on the same server (WPX hosting). It works on 1 of 3 sites.

    Edit: Found the way to enable exec, thanks!

    • This reply was modified 3 years, 7 months ago by winex.
    Plugin Author nosilver4u

    (@nosilver4u)

    3 years, 7 months ago

    Are they all running the same PHP version? It’s possible WPX has different configs for the various versions (one without exec enabled, and the others with exec disabled).
    If you could post the debug information from the support tab on the non-working sites, I’ll double-check the root problem (you can use pastebin.com or something similar).

    Thread Starter winex

    (@winex)

    3 years, 7 months ago

    I guess my edit was made while you were posting a response, managed to get the exec enabled, it was in server settings, one-click really. Thanks!

    Plugin Author nosilver4u

    (@nosilver4u)

    3 years, 7 months ago

    Ah, glad it was so easy, that’s not often the case!

Viewing 5 replies - 1 through 5 (of 5 total)
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