Support » Plugin: PixelYourSite - Your smart PIXEL (TAG) Manager » Pixel not activated with Ginger integration since update to v7

  • Resolved jpnl

    (@jpnl)


    Hi,

    It looks like there is an issue with the integration with the Ginger GDOPR plugin since the recent update to v7.

    I use the most recent version of PixelYourSite and Ginger.
    – If Ginger is enabled in PixelYourSite ยป GDPR, then the pixel is not activated. Not even after you accept cookies and reload the page.
    – If I disable the Ginger setting in PixelYourSite, then he pixel is correctly activated.

    I have this issue on 3 different sites that have PixelYourSite and Ginger.

    Any idea?

    Thanks
    JP

    • This topic was modified 8 months, 2 weeks ago by jpnl.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Hi John,

    I just tested the plugin with Ginger and it works fine. I was expecting this, since we made no changes to this part of the code.

    I suspect there’s something else creating the problem, like a cache maybe? Ginger has an option you should enable when a cache plugin is used.

    Also, please go on our GDPR page and turn ON the AJAX option at the bottom of the page, delete your cache and test again.

    If nothing works, send me a message on our site, because I’ll need some more info: https://www.pixelyoursite.com/contact

    Hi,

    The site I listed here has WP Fastest Cache (since today), but the other two sites have the same issue and don’t have a caching plugin.

    On this site I did enable the cache setting in Ginger and I already have Ajax enabled.

    I’ll sent you a message.

    Thanks
    JP

    Fixed in the latest update.
    Thank you for the quick support!

    JP

    Plugin Author PixelYourSite

    (@pixelyoursite)

    Thanks letting us know about the problem, and for your patience, of course ๐Ÿ™‚

Viewing 4 replies - 1 through 4 (of 4 total)
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