Support » Plugin: Facebook for WooCommerce » Pixel issue

  • Resolved deny21

    (@deny21)


    Hello, Facebook says me that there are connection issue with pixel the error is:
    Please reduce the amount of data you’re asking for, then retry your request

    Facebook says me that: it is necessary to use an asynchronous request in the implementation of the pixel in the code.

    Can u help me with that?

    The page I need help with: [log in to see the link]

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  • Plugin Support tamarazuk

    (@tamarazuk)

    Hey @deny21,

    I’m so sorry that we missed your question! If it’s still an ongoing issue, please try updating the plugin to the latest version and create a new support thread if you continue to experience problems.

    Thanks,
    Tamara 🙂

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