Title: pixel crashed site
Last modified: February 9, 2019

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# pixel crashed site

 *  Resolved [kungfubobby](https://wordpress.org/support/users/denzilgeorge/)
 * (@denzilgeorge)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/)
 * I uploaded the zip file plugin from the link on facebook business manager.
    I
   followed the process and uploaded and activated the plugin, when i tried to confirm
   installation link by using my id tag my site crashed. I cannot access my wordpress
   admin console and my site is not longer visible. has this happened to anyone 
   and what is the reason and how do i fix it.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fpixel-crashed-site%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [grgilchrist](https://wordpress.org/support/users/grgilchrist/)
 * (@grgilchrist)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11188118)
 * Yep same thing happened to me – going to try to restore from a backup. Figured
   I would come here first to see if there was an easier fix.
 *  [grgilchrist](https://wordpress.org/support/users/grgilchrist/)
 * (@grgilchrist)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11188124)
 * Just figured out the problem, make sure your PHP version is at 5.6(stable) or
   possibly later. I had version 5.4 and updating to 5.6 fixed the issue.
 *  [rxbasu](https://wordpress.org/support/users/rxbasu/)
 * (@rxbasu)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11188372)
 * [@grgilchrist](https://wordpress.org/support/users/grgilchrist/) same issue here,
   but I don’t know how to update my PHP version. Can you point me in the right 
   direction?
 *  [grgilchrist](https://wordpress.org/support/users/grgilchrist/)
 * (@grgilchrist)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11188381)
 * It depends on what control panel software your host uses but on my platform it
   is under Software -> PHP Selector. If you are unsure just contact your host provider
   and I’m sure they can help you out.
 *  [rxbasu](https://wordpress.org/support/users/rxbasu/)
 * (@rxbasu)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11188418)
 * Thanks! I was just popping back in here to say I figured it out. Thanks for pointing
   me in the right direction. Bonus: now The Events Calendar will continue to work
   after this month as well. Guess a site crash can be a blessing in disguise.
 *  [grgilchrist](https://wordpress.org/support/users/grgilchrist/)
 * (@grgilchrist)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11188419)
 * You are welcome – glad I could help.
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11196029)
 * Hi,
 * Thanks for reaching out and flagging this. We have fixed that to support PHP 
   5.3+ and please update the latest plugin.
 * Thanks!
 *  Thread Starter [kungfubobby](https://wordpress.org/support/users/denzilgeorge/)
 * (@denzilgeorge)
 * [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11208661)
 * Thank you everyone

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘pixel crashed site’ is closed to new replies.

 * ![](https://ps.w.org/official-facebook-pixel/assets/icon.svg?rev=3158868)
 * [Meta pixel for WordPress](https://wordpress.org/plugins/official-facebook-pixel/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/official-facebook-pixel/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/official-facebook-pixel/)
 * [Active Topics](https://wordpress.org/support/plugin/official-facebook-pixel/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/official-facebook-pixel/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/official-facebook-pixel/reviews/)

 * 8 replies
 * 4 participants
 * Last reply from: [kungfubobby](https://wordpress.org/support/users/denzilgeorge/)
 * Last activity: [7 years, 2 months ago](https://wordpress.org/support/topic/pixel-crashed-site/#post-11208661)
 * Status: resolved