Title: Pixel code helper error
Last modified: July 24, 2017

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# Pixel code helper error

 *  [tbmuc](https://wordpress.org/support/users/tbmuc/)
 * (@tbmuc)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/pixel-code-helper-error/)
 * When delivering the Facebook code by Trcaking Code Manager the Facebook Pixel
   Helper gives the error message „The Facebook pixel code on this page didn’t load,
   so no information was sent to Facebook.„.
 * How to fix that?
 * Thomas

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [intellywp](https://wordpress.org/support/users/intellywp/)
 * (@intellywp)
 * [8 years, 9 months ago](https://wordpress.org/support/topic/pixel-code-helper-error/#post-9347076)
 * Hi [@tbmuc](https://wordpress.org/support/users/tbmuc/),
    thanks for choosing
   IntellyWP products.
 * Could you please send us more information about how could we reproduce this issue?
 * We need a web page URL, or more, where we can check the source code to see what
   is going on and, eventually, some screenshots of your plugin settings or about
   how you have defined the script.
 * Please send these information to [support@intellywp.com](https://wordpress.org/support/topic/pixel-code-helper-error/support@intellywp.com?output_format=md)
   
   to open a ticket in our tech team helpdesk.
 * I hope you can understand that, without information, it is very difficult for
   us to figure out how to reproduce your issue and, eventually, help you to fix
   it.
 * Thank you.
 * ​Alex

Viewing 1 replies (of 1 total)

The topic ‘Pixel code helper error’ is closed to new replies.

 * ![](https://ps.w.org/tracking-code-manager/assets/icon-256x256.jpg?rev=2749278)
 * [Tracking Code Manager](https://wordpress.org/plugins/tracking-code-manager/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tracking-code-manager/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tracking-code-manager/)
 * [Active Topics](https://wordpress.org/support/plugin/tracking-code-manager/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tracking-code-manager/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tracking-code-manager/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [intellywp](https://wordpress.org/support/users/intellywp/)
 * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/pixel-code-helper-error/#post-9347076)
 * Status: not resolved