Title: Pixel – Catalog Sync – Microdata
Last modified: February 24, 2021

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# Pixel – Catalog Sync – Microdata

 *  Resolved [Luis Pedro](https://wordpress.org/support/users/luispedroferreira/)
 * (@luispedroferreira)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/)
 * Hi. I’m using this plugin to sync my woocommerce products with a Facebook catalog.
   Everything was working fine, I don’t know if via Pixel or other kind of feed 
   but all the products were syncing with no problems, but yesterday I noticed that
   the Facebook catalog is not in sync anymore.
 * When I try to reconnect the plugin, I’m not able to use the pixel to update the
   catalog due, according to Facebook, to microdata missing. I spent the entire 
   day looking into this issue and couldn’t find a solution anywhere.
 * How can I fix this?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Niall a11n](https://wordpress.org/support/users/wpniall/)
 * (@wpniall)
 * [5 years ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/#post-14171075)
 * Hi [@luispedroferreira](https://wordpress.org/support/users/luispedroferreira/),
 * Thanks for reaching out to us. I’m sorry to hear you’re having trouble reconnecting
   Facebook for WooCommerce with Facebook after your catalog was no longer in sync.
 * Could you please check if your Facebook pixel is working properly and to see 
   if/when these events are firing properly? [This Chrome extension](https://developers.facebook.com/docs/facebook-pixel/support/pixel-helper)
   created by Facebook will help you troubleshoot and validate your pixel set up.
 * Please let us know how that goes.
 *  [Niall a11n](https://wordpress.org/support/users/wpniall/)
 * (@wpniall)
 * [5 years ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/#post-14215910)
 * Hi [@luispedroferreira](https://wordpress.org/support/users/luispedroferreira/),
 * We haven’t heard back from you for a while, so I’m going to mark this post as
   resolved. If you have any further questions or need additional help with the 
   WooCommerce plugin, please start a new thread and we’ll be able to help you there.
   Thanks!
 *  Thread Starter [Luis Pedro](https://wordpress.org/support/users/luispedroferreira/)
 * (@luispedroferreira)
 * [5 years ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/#post-14215947)
 * Sorry Niall, didn’t noticed you answered my question.
 * I have Pixel Helper installed and everything looks fine with Facebook Pixel installed,
   however I’m unable tu use it as Facebook catalog datasource. Business manager
   says that this pixel is not ready to use and I have to install microdata information.
   What is this microdata, and where can I “install” or add it on my woocommerce
   side?
 * Thank you.
 *  [wpnomad a11n](https://wordpress.org/support/users/wpnomad/)
 * (@wpnomad)
 * [5 years ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/#post-14221872)
 * Hi [@luispedroferreira](https://wordpress.org/support/users/luispedroferreira/),
 * The [Microdata tag](https://developers.facebook.com/docs/marketing-api/catalog/guides/microdata-tags)
   should automatically get added, and you don’t need to manually add it. It’s odd
   that you’re seeing this error though, Could you please try the following?
 * – Take a backup of the site
    – Disconnect and delete the Facebook for WooCommerce
   plugin – Re-install a fresh copy of Facebook for WooCommerce, and try connecting
   again.
 * Do let us know how that goes and if you need any further help from us.
 *  [B C. a11n](https://wordpress.org/support/users/battouly/)
 * (@battouly)
 * [5 years ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/#post-14266922)
 * Hi there,
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved.
   If you have any further questions, you can start a new thread.
 * Best!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Pixel – Catalog Sync – Microdata’ is closed to new replies.

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## Tags

 * [microdata](https://wordpress.org/support/topic-tag/microdata/)

 * 5 replies
 * 4 participants
 * Last reply from: [B C. a11n](https://wordpress.org/support/users/battouly/)
 * Last activity: [5 years ago](https://wordpress.org/support/topic/pixel-catalog-sync-microdata/#post-14266922)
 * Status: resolved