Support » Plugins and Hacks » [Resolved] Piwik doesn't track my visitors
3 years, 7 months ago
I’ve installed the plug-in but my visitors are not being tracked. My website is http://www.thetravelingdutchman.com.
I’ve filled in:
Piwik URL (REST API)
Is there anything else I need to do?
Thanks for helping.
Did you enable the add tracking code function (see settings, section tracking)?
If this does not work, keep sure your theme calls “wp_footer()” in your footer file (e.g. footer.php). Apart from that you can also add your tracking code manually to your footer.
Thanks for the response, I don’t see the option ‘Section Tracking’, where do I enable this? Under settings I see tabs Home, Piwik Settings, Tracking, Statistics, Support and Credits.
I don’t think my theme has a footer.php file, can’t find it under ‘editor’.
Settings -> Tracking -> Add tracking code
ok I’ve added the tracking code, I’ll wait a few hours to see if it works 🙂
The tracking code added to your website looks fine… so I mark this as resolved from the assumption it works.