Support » Plugin: Simple Share Buttons Adder » Pinterest SHARE is blank

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Simple Share

    (@davidoffneal)

    Hi @rbennett,

    Thanks for reporting on this issue, we’ve identified it and will have a fix in the next update release at 12PM PST today. I’ll be sure to let you know once we’ve deployed an update.

    If you have any other questions please let us know!

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @rbennett,

    We’ve released an update that reflects a fix for the Pinterest sharing issue.
    Please update to the latest version and let us know if you’re still seeing a problem on your end.

    I’m having the same problem. I’ve updated the plugin but sharing on pinterest is not showing the featured image, text and link to post. Here’s the link to my site:
    https://livinghealthywithchocolate.com/desserts/apple-chocolate-cake-glutengraindairy-free-paleo-8623/

    Please note that it’s the buttons above the recipe box and not in the side of the page.

    • This reply was modified 1 month, 1 week ago by  salabinha.
    • This reply was modified 1 month, 1 week ago by  salabinha.
    • This reply was modified 1 month, 1 week ago by  salabinha.

    Yes, thank you. It is working for me. I also updated wordpress to 4.8.3 and it is still working.

    Thank you. Much appreciated.

    Robin

    I’m still getting the blank page even after the updates.

    Hi @salabinha,

    Thank you for reaching out. I had a chance to review your website and noticed that you are using the plugin Simple Share Plus plugin which is unfortunately no longer supported on our end. We are now focusing all our direct efforts on updating the Adder plugin in hopes to improve our product overall for the masses.

    The great news, however, is that besides the floating share bar, Adder has all the functionalities you see within Plus. We also plan to release the share bar in our next update.

    If you have any other questions please let us know, apologies if we weren’t able to help fully for Simple Share Plus.

    Thanks Brandon. I’m actually using both plugins and the one that isn’t working with pinterest is the Added, not the Plus (it’s placed just above the recipe box)

    Plugin Author Simple Share

    (@davidoffneal)

    Hi @salabinha,

    Thanks for getting back to us. I’m not able to replicate the issue with Pinterest on our test site. Is there a reason why you use both the Plus and Adder plugin? There might be a javascript conflict if both are enabled.

    salabinha

    (@salabinha)

    So today I’ve been checking to see if I find the problem. I have found there are some bugs but I’m not sure exactly where.

    As I change the settings in the plugin’s styling and advanced tabs, my Pinterest button works and then it doesn’t.

    I left it in a way it works, but the first image (featured image) to be pinned does not have the ALT TXT info. Instead, it’s grabbing my meta tag text.

    Can you please check on this?

    Thank you!

    P.S.I’m using both ADDER and PLUS because the adder does not currently have all the same features from the plus that I need.

Viewing 9 replies - 1 through 9 (of 9 total)
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