• Resolved mostwombat

    (@mostwombat)


    Hello,

    I am trying to connect my Pinterest account with your platform but with no result whatsoever… The only thing the window is showing is “Please Wait…” when I type my username an password but nothing else happens…
    Can you please help me or let me know if there is a solution?

    Thanks in advance,
    Kadoglou D.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Blog2Social-Support

    (@blog2socialsupport)

    Hello @mostwombat,

    thank you for reaching out. There is a slight chance that this might be a temporary issue. Please try again using this how to: https://www.blog2social.com/en/faq/index.php?action=artikel&cat=2&id=20&artlang=en

    Should you still experience issues, please send your error log to us. You can find your error log in our troubleshooting tool. The errorlog is a short .txt file that lists some parameters of your wordpress blog. Please make sure that no personal informations are included.

    Here is a short guide that explains the troubleshooting tool and all steps to get there: https://www.blog2social.com/en/faq/index.php?action=artikel&cat=9&id=147&artlang=en

    Best regards

    I tried all the above but still I cannot connect Pinterest. In the connection screen and after giving my username and password the whole thing is stuck in “Please wait”.
    I am also sending you the errorlog.txt :

    
    {
      "systemData": {
        "PLUGINVERSION": {
          "system": "5.6.1",
          "req": "4.7.0",
          "type": "version",
          "name": "Blog2Social Version",
          "link": "https://aviek.com/wp-admin/plugins.php",
          "success": true
        },
        "WORDPRESSVERSION": {
          "system": "4.6",
          "req": "4.4.2",
          "type": "version",
          "name": "WordPress Version",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "HEARTBEAT": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "WordPress Heartbeat",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "PHPVERSION": {
          "system": "5.6.40",
          "req": "5.5.3",
          "type": "version",
          "name": "PHP Version",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "PHPCURL": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "PHP Curl",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "PHPDOM": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "PHP Dom",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "MYSQLVERSION": {
          "system": "5.5.5",
          "req": "5.5.3",
          "type": "version",
          "name": "MySql Version",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "DATABASERIGHTS": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "Database Rights",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "HOTLINKPROTECTION": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "Hotlink Protection (disabled)",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=9&id=80&artlang=en",
          "success": true
        },
        "WPJSON": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "WP-JSON",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        },
        "OPENSSL": {
          "system": true,
          "req": true,
          "type": "active",
          "name": "OpenSSL",
          "link": "https://www.blog2social.com/en/faq/index.php?action=artikel&cat=1&id=58&artlang=en",
          "success": true
        }
      },
      "blogData": {
        "blogPath": "/var/www/vhosts/21257653951.thesite.link/aviek/",
        "blogUrl": "https://aviek.com",
        "userToken": "v3_eRO0iV5BZ4L0PYYM9PJIHM1yL8oLgFh2rR1mmJ2v-AQ7OQI4sfp6SKQeu_HoeUifbcd1QwRAb4y8IxX-kXY7QEe-eHPSVwCCW-ojm3_uWr2BPpPLqZVPL3LYUNC3j8ZjmHbPoEtnh3r1-h5SUDY1ow,,",
        "options": false,
        "WP_MEMORY_LIMIT": "40M",
        "max_execution_time": "180",
        "version": {
          "B2S_PLUGIN_USER_VERSION": 0,
          "B2S_PLUGIN_VERSION": "561",
          "B2S_PLUGIN_USER_VERSION_NEXT_REQUEST": 1564654036
        }
      },
      "pluginData": [
        {
          "name": "Blog2Social: Social Media Auto Post & Scheduler",
          "warning": false
        },
        {
          "name": "Contact Form 7",
          "warning": false
        },
        {
          "name": "Duplicate Post",
          "warning": false
        },
        {
          "name": "Force Regenerate Thumbnails",
          "warning": false
        },
        {
          "name": "Formilla Live Chat",
          "warning": false
        },
        {
          "name": "OptinMonster API",
          "warning": false
        },
        {
          "name": "Popup Maker",
          "warning": false
        },
        {
          "name": "Slider Revolution",
          "warning": false
        },
        {
          "name": "Sticky Menu (or Anything!) on Scroll",
          "warning": false
        },
        {
          "name": "WPBakery Visual Composer",
          "warning": false
        }
      ]
    }
    
    Plugin Author Blog2Social-Support

    (@blog2socialsupport)

    Hello @mostwombat

    Thanks for the error-log.

    I have noticed your WP_Memory_Limit is 40M.
    We suggest in our system requirements a minimum of 128M.
    You can define this in: wp-config.php File (in root folder of wordpress) (“WP_MEMORY_LIMIT”, “256M”); //512M (M=MEGABYTE) Minium 128M

    If you want to use Pinterest with Blog2Social, please make sure your blog has WP-JSON.

    After this please follow these steps exactly to connect Pinterest with Blog2Social:
    – Delete all connection to Pinterest in Blog2Social using the trash icon.
    – Please log into Pinterest in a private/incognito window in your browser.
    – Make sure to type username and password by hand, do not copy it.

    If you can get a connection in this incognito window, log out of Pinterest there and in every other window as well as on your pc and mobile. There cannot be an ongoing connection to Pinterest.

    Please note:
    Do not use your Facebook or Google login to connect Blog2Social with Pinterest. Only use the email and password of your Pinterest account.

Viewing 3 replies - 1 through 3 (of 3 total)
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