Title: Pinterest Button Pin Count Missing
Last modified: August 21, 2016

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# Pinterest Button Pin Count Missing

 *  Resolved [redhandledscissors](https://wordpress.org/support/users/thezenofmaking/)
 * (@thezenofmaking)
 * [11 years, 12 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/)
 * The share count suddenly disappeared from the Pinterest sharing button a few 
   days ago, and I’m trying to determine if it’s a Jetpack issue, a Pinterest issue,
   or some sort of CSS error/issue with another plugin on my site. After spending
   a couple of hours trying CSS fixes and turning off other plugins, I haven’t been
   able to get the count to show up again.
 * I’ve removed the CSS changes that I tried, so my setup is currently the same 
   as it was when the problem started. Any help would be much appreciated.
 * My site: [http://www.thezenofmaking.com/](http://www.thezenofmaking.com/)
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4939967)
 * Howdy,
 * To confirm, you’re referring to the Pin It button that’s at the bottom of your
   posts inline with the Facebook and Twitter elements, right?
 * You’re using the “official” buttons, which pull data directly from that particular
   social network and looks like something is misfiring within their code between
   getting the count (which is happening) and processing it to display on the site.
 * I’m working on seeing if I can duplicate this. While I think it is an issue on
   Pinterest’s end, I’d like to confirm that before stating it definitively 🙂
 *  Thread Starter [redhandledscissors](https://wordpress.org/support/users/thezenofmaking/)
 * (@thezenofmaking)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4939971)
 * Thanks for getting back to me!
 * Yes, I’m referring to the Pin It button that’s part of Jetpack sharing that is
   displayed inline with the other social sharing buttons at the bottom of my posts.
 * Out of curiosity, I just tried installing [Pinterest “Pin It” Button Lite](https://wordpress.org/plugins/pinterest-pin-it-button/)(
   the Pinterest plugin I used before Jetpack added Pinterest to sharing). For what
   it’s worth, the pin count does work correctly with that plugin, so it seems like
   Pinterest is indeed currently supplying accurate pin count information. (I’ve
   deactivated this plugin again to avoid any confusion.) Alas, I’m not sure if 
   this information will help clarify the mystery, or just add to it.
 * Thanks again for your help!
 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940014)
 * Howdy again,
 * Looking in more detail, the Pinterest button we’re using is the one for any image
   on the page, allowing the visitor to choose. It looks like the other plugin is
   merging that type with the type that displays count (based on shares of a specific
   image on the page, not all of the Pinterest shares from that page in sum) .
 * I’m still looking and seeing if there’s a way to pull this data from Pinterest
   while respecting that visitors may share various images. Would rather have accurate
   data or no data, versus displaying something that may be inaccurate.
 * It’s possible that I’m misreading what the other plugin is doing, so I’m open
   to being corrected (if someone from the other plugin drops in 🙂 ).
 * Cheers!
 *  [Bubbajuju](https://wordpress.org/support/users/bubbajuju/)
 * (@bubbajuju)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940051)
 * Same problem here. Used to work fine before the Jetpack last update…
 *  [thetasteofaussie](https://wordpress.org/support/users/thetasteofaussie/)
 * (@thetasteofaussie)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940052)
 * I fixed it on mine as follows
 * Open sharing-sources.php
    Go to line 1158
 * You then add **data-pin-config=”beside”** after data-pin-do=”buttonBookmark”
 * Result should be :
 * return ‘<div class=”pinterest_button”>get_share_url( $post->ID ) ) . ‘&description
   =’ . rawurlencode( $post->post_title ) ) .'” data-pin-do=”buttonBookmark” **data-
   pin-config=”beside”**</div>’;
 * Voila, you now have the pin count.
 *  Thread Starter [redhandledscissors](https://wordpress.org/support/users/thezenofmaking/)
 * (@thezenofmaking)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940053)
 * Thanks, thetasteofaussie–the fix worked perfectly!
 *  [Bubbajuju](https://wordpress.org/support/users/bubbajuju/)
 * (@bubbajuju)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940054)
 * Ditto. Thanks thetasteofaussie!
 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 11 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940055)
 * Thanks for sharing that and my apologies for letting this sit for so long. We’ll
   get this added into the next version of Jetpack.
 * Cheers.
 *  [prayersnapples](https://wordpress.org/support/users/prayersnapples/)
 * (@prayersnapples)
 * [11 years, 10 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940069)
 * I just tried that fix but it didn’t work – am I typing something wrong?
 *     ```
       return '<div class="pinterest_button"><a href="' . esc_url( 'http://pinterest.com/pin/create/button/?url=' . rawurlencode( $this->get_share_url( $post->ID ) ) . '&description=' . rawurlencode( $post->post_title ) ) .'" data-pin-do="buttonBookmark"data-pin-config="beside" ><img src="//assets.pinterest.com/images/pidgets/pinit_fg_en_rect_gray_20.png" /></a></div>';
       		else
       			return $this->get_link( get_permalink( $post->ID ), _x( 'Pinterest', 'share to', 'jetpack' ), __( 'Click to share on Pinterest', 'jetpack' ), 'share=pinterest' );
       ```
   
 * Any help would be greatly appreciated! Thank you! My site is: [http://www.prayersandapples.com/blog](http://www.prayersandapples.com/blog)
 *  [arzea](https://wordpress.org/support/users/arzea/)
 * (@arzea)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940098)
 * Where do I find that Open sharing-sources.php?? I am looking around and can’t
   find it. I don’t know where I can edit this to fix it? Help!
 *  [Bubbajuju](https://wordpress.org/support/users/bubbajuju/)
 * (@bubbajuju)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940099)
 * jetpack/modules/sharedaddy/sharing-sources.php
 * I’m not so sure it is working anymore however…
 *  Plugin Author [Brandon Kraft](https://wordpress.org/support/users/kraftbj/)
 * (@kraftbj)
 * Code Wrangler
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940100)
 * On the latest version of Jetpack, the sharing count is displayed when using the
   Official Buttons. There are no edits required.
 * I just tried it on a test site and it’s working as expected for me.
 *  [Bubbajuju](https://wordpress.org/support/users/bubbajuju/)
 * (@bubbajuju)
 * [11 years, 6 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940101)
 * [@brandon](https://wordpress.org/support/users/brandon/),
    Yep Jetpack 3.2 has
   fixed it for me. Thanks.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Pinterest Button Pin Count Missing’ is closed to new replies.

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 * 13 replies
 * 6 participants
 * Last reply from: [Bubbajuju](https://wordpress.org/support/users/bubbajuju/)
 * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/pinterest-button-pin-count-missing/#post-4940101)
 * Status: resolved