Hi vskylabv,
I strongly advise you to create the Pinterest feeds in file format: XML
When doing so and creating a field mapping like this:
https://www.dropbox.com/s/yx2d9kf70nkmxo7/Screenshot%202019-05-13%20at%2015.20.28.png?dl=0
You will be perfectly capable of creating a feed that will be accepted by Pinterest.
All the best,
Eva
Hi Eva,
I am creating it with XML. I’m afraid what you suggested will result in two columns with additional_image_link rather than a single column separated with commas as Pinterest requires. At least that’s what it did for me.
Hi Michael,
When creating feeds in a XML file format there are no “columns”, just XML nodes. You will have a g:additional_image_link XML node in your feed multiple times per product.
For example (coming from their own XML example they are giving).
<g:additional_image_link>https://www.example.com/media/catalog/product/image_side.jpg</g:additional_image_link>
<g:additional_image_link>https://www.example.com/media/catalog/product/image_top.jpg</g:additional_image_link>
Best,
Eva
Hi Eva,
Columns or nodes. It’s the same and think you understood what I meant.
The XML example provided here does not show what you’re pointing to. The sample XML does not have image_top.jpg.
Based on Pinterest documentation and taken from the example you provided, it should be
<g:additional_image_link>"https://www.example.com/media/catalog/product/image_side.jpg,https://www.example.com/media/catalog/product/image_top.jpg"</g:additional_image_link>
Please review the description for additional_image_link I highlighted here or in the Data Source specification page on Pinterest.
Additional information can also be found in the Data source setup under images. Again verifying that additional images are comma separated.
Did you try in XML like I explained? We did and Pinterest accepted the feed.
Best,
Eva
Eva,
Did you review the requirements for additional_image_link like I explained?
Yes they go for CSV feeds. Not for XML.
I see what you’re saying now. That because this is an XML feed, the requirements they highlight are different and only apply to CSV. That’s not clear in their documentation. I’ve been in touch with their support team and will get a better explanation from their team as well.
Thanks for the help.
Yes that’s correct. That is why we advise to create Pinterest feeds in XML instead of CSV’s.
All the best,
Eva
Update – Pinterest support doesn’t seem to understand the question. I looked at Facebook’s requirements and looks like they have the same requirement regarding the additional images and using commas. Unlike Pinterest where you can only test once every 24 hours, you can test as often as you’d like on Facebook. Using XML, I did as Eva suggested above with a new node for each image. It worked and Facebook accepted each additional image.
Facebook and Pinterest documentation is for CSV and does not go into detail on the structure for the XML. Hope this helps someone else out there also looking into this. All sorted now.
Thanks vskylabv for sharing this information with us and the other plugin users, much appreciated and great to hear that the issue at hand is sorted for now.
Best,
Eva