Support » Plugin: Redis Object Cache » PING issue on cluster connection

  • Resolved Jovian Christianto

    (@jovianch)


    Hi there,

    I have an issue of connection our redis shards into the plugin.
    I got the message: Connection Exception: Cannot use ‘PING’ over clusters of connections. (Predis\NotSupportedException)
    Can you please help me?

    Here is the full diagnostics:
    Status: Not connected
    Client: Predis (v1.1.10)
    Drop-in: Valid
    Disabled: No
    Ping:
    Connection Exception: Cannot use ‘PING’ over clusters of connections. (Predis\NotSupportedException)
    Errors: [
    “Cannot use ‘PING’ over clusters of connections.”
    ]
    PhpRedis: Not loaded
    Relay: Not loaded
    Predis: 1.1.10
    Credis: Not loaded
    PHP Version: 7.3.18
    Plugin Version: 2.0.26
    Redis Version: Unknown
    Multisite: No
    Metrics: Disabled
    Metrics recorded: null
    Filesystem: Working
    Global Prefix: “em_”
    Blog Prefix: “em_”
    WP_REDIS_HOST: “wp-cache-test-4.bkfa9q.clustercfg.apse1.cache.amazonaws.com”
    WP_REDIS_SHARDS: [“tcp://wp-cache-test-4-0001-001.bkfa9q.0001.apse1.cache.amazonaws.com:6379?database=0&alias=shard-01″,”tcp://wp-cache-test-4-0002-001.bkfa9q.0001.apse1.cache.amazonaws.com:6379?database=0&alias=shard-02”]
    Global Groups: [
    “blog-details”,
    “blog-id-cache”,
    “blog-lookup”,
    “global-posts”,
    “networks”,
    “rss”,
    “sites”,
    “site-details”,
    “site-lookup”,
    “site-options”,
    “site-transient”,
    “users”,
    “useremail”,
    “userlogins”,
    “usermeta”,
    “user_meta”,
    “userslugs”,
    “redis-cache”
    ]
    Ignored Groups: [
    “counts”,
    “plugins”,
    “themes”,
    “blog-details”,
    “blog-id-cache”,
    “blog-lookup”,
    “global-posts”,
    “networks”,
    “rss”,
    “sites”,
    “site-details”,
    “site-lookup”,
    “site-options”,
    “site-transient”,
    “users”,
    “useremail”,
    “userlogins”,
    “usermeta”,
    “user_meta”,
    “userslugs”,
    “redis-cache”,
    “blog_meta”,
    “wordfence”,
    “wordfence-ls”
    ]
    Unflushable Groups: []
    Drop-ins: [
    “Redis Object Cache Drop-In v2.0.26 by Till Krüss”
    ]

Viewing 8 replies - 1 through 8 (of 8 total)
Viewing 8 replies - 1 through 8 (of 8 total)
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