Thank you for creating this awesome plugin – FO FREE – very cool. For some reason, I’m can’t get it to work right, and I would really appreciate if you can help me with it.
I’m using newest plugin version (1.1.5 at time of writing). I read through the FAQs and all previous support requests regarding Pin Count, but still need help. I also searched Google and the WPBeginner site for answers, but haven’t found a solution.
My website is DIYNatural.com – I’m running the Genesis platform with a freshly coded HTML5 mobile responsive child theme, using a Studiopress recommended developer (he actually recommended your plugin – which I love). I’m hosted on a (dv) 4.0 at Mediatemple.
Pin count shows sometimes, most times it doesn’t. (Note: have several hundred pins on the articles I tested, so it’s not that they have a 0 pin count.)
I have the best luck with the Pin Count showing in Chrome, where I’m logged into my WP admin, and Pinterest – but even in Chrome, it’s shows sometimes, other times … not so much.
Mostly testing pin counts on these articles:
Firefox rarely displays the Pin count.
Safari is really weird in that the pin count appears for a second, then disappears.
I cleared cache on all individual browsers when testing too, just so you know. 🙂
I use the pro version of the WP Rocket caching plugin. I tried clearing cache (multiple times), same issue. Tried disabling all caching, same issue.
Please let me know if I can help you troubleshoot the problem.
Thanks for any help, and blessings!
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