Support » Plugin: Floating Social Bar » Pin count showing up very sporadically

  • Thank you for creating this awesome plugin – FO FREE – very cool. For some reason, I’m can’t get it to work right, and I would really appreciate if you can help me with it.

    I’m using newest plugin version (1.1.5 at time of writing). I read through the FAQs and all previous support requests regarding Pin Count, but still need help. I also searched Google and the WPBeginner site for answers, but haven’t found a solution.

    My website is – I’m running the Genesis platform with a freshly coded HTML5 mobile responsive child theme, using a Studiopress recommended developer (he actually recommended your plugin – which I love). I’m hosted on a (dv) 4.0 at Mediatemple.

    Pin count shows sometimes, most times it doesn’t. (Note: have several hundred pins on the articles I tested, so it’s not that they have a 0 pin count.)

    I have the best luck with the Pin Count showing in Chrome, where I’m logged into my WP admin, and Pinterest – but even in Chrome, it’s shows sometimes, other times … not so much.

    Mostly testing pin counts on these articles:


    Firefox rarely displays the Pin count.

    Safari is really weird in that the pin count appears for a second, then disappears.

    I cleared cache on all individual browsers when testing too, just so you know. 🙂

    I use the pro version of the WP Rocket caching plugin. I tried clearing cache (multiple times), same issue. Tried disabling all caching, same issue.

    Please let me know if I can help you troubleshoot the problem.

    Thanks for any help, and blessings!

    Matt Jabs
    [sig moderated as per the Forum Rules]

Viewing 4 replies - 1 through 4 (of 4 total)
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Pin count showing up very sporadically’ is closed to new replies.