Can you take a screenshot of your General Settings and paste a url here?
goto
Settings > General
It’ll look like this
View post on imgur.com
Hi Stef,
It looks like this – https://imgur.com/a/2J0JlIF
Thanks,
Charlie
Hey Charlie! Cool. So the problem lies somewhere else because you already have www there and your site renders non www
So what’s in your config or htaccess? Do you have access to both?
Hi Stef,
I do have access to those files.
Not sure what I am suppose to be look for though.
Thanks, Charlie
Great.
So in the config look for something like this
define( 'WP_HOME', 'https://www.example.com' );
define( 'WP_SITEURL', 'https://www.example.com' );
don’t change anything off the bat just see if they’re and if they have no www in them
In htaccess you’ll want to look for
#Force non-www:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^www\.example\.com [NC]
RewriteRule ^(.*)$ http://example.com/$1 [L,R=301]
again don’t change anything. Just report back if found.
Hi Stef,
I cannot really find those entries. I am using a file manager plugin to browse around the files/folders.
The top 4 lines of my htaccess files looks like is
<IfModule mod_deflate.c>
AddOutputFilterByType DEFLATE text/plain
AddOutputFilterByType DEFLATE text/html
AddOutputFilterByType DEFLATE text/xml
Thanks, Charlie
Got it. So then the last place to look is in your host’s redirect in cPanel. It’s going to look like this
View post on imgur.com
See what you have in there.
