Pictures do not appear in galleries

  • Resolved kynoq

    (@kynoq)


    6 years, 6 months ago

    Hi,

    I recently installed the Picu plugin on my site. At the beginning everything was working but for some time the images do not appear any more in the galleries sent to the customers.

    I have completely reset my site but the problem persists

    Do you have an idea to correct this problem?

    Thanks !

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Claudio Rimann

    (@pandulu)

    6 years, 6 months ago

    Hi

    Thanks for getting back to us!

    Unfortunately i cannot access the page as it is password protected. Could you send us the password together with the debug info to support AT picu.io ?

    The debug info can be found in the menu picu > Settings > Debug Info. Just copy and paste the whole table into the email and send it to us and we’ll have a look!

    Cheers
    Claudio

    Thread Starter kynoq

    (@kynoq)

    6 years, 6 months ago

    Hi,

    I just found a solution : When my WP installation was in French, the collections do not work anymore, if I put it in English, it works again!

    Plugin Author Florian Ziegler

    (@florianziegler)

    6 years, 6 months ago

    Hi!

    Thanks for getting in touch. There seems to be an issue with the French translations which is causing an error. That’s why you can’t see the collection.

    We’ll provide a fix as soon as possible.

    Thanks again!

    Cheers
    Florian

    Fromoven

    (@fromoven)

    6 years, 5 months ago

    I’m having the same issues with my Website (also in French). If it may help, I can tell you this: I had produce a proofing gallery about 2 months ago and it was working (Website was in French at that time also). The issue might be WordPress recent update…

    Plugin Author Florian Ziegler

    (@florianziegler)

    6 years, 5 months ago

    Hey guys,

    we just released picu version 1.2.1 which should fix the French translation not working.

    The translation was not to blame, we just needed to handle it better. 😊 (Various characters are now escaped correctly.)

    Please update to the latest picu version and try again. Let us know if you are still experiencing any issues.

    Have a nice weekend!

    Cheers
    Florian

Viewing 5 replies - 1 through 5 (of 5 total)
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