• Resolved sanajafferi

    (@sanajafferi)


    Hello!

    After I bulk optimized all my images, all my images went away and I’m not sure why! Please help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hi @sanajafferi

    I hope you’re well today!

    I’ve visited the page that you linked to and I don’t see any missing images there. Should I check any specific parts of the site?

    I’ve also noticed that you are already using Jetpack with image optimization enabled there. If you had Lazy Loading enabled in Smush this could possibly cause issues – it’s recommended to keep Lazy Load in one of the plugins only at the same time.

    Also, are you by any chance hosting the site with WordPress.com?

    Kind regards,
    Adam

    gonzalote

    (@gonzalote)

    Hi, i have some issues like this, some of the image files dissappear using the smush free version, and can’t go back, can you help me?
    https://acemed.cl/productos/sillas-de-ruedas/

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Hi @gonzalote,

    Can you please open a new ticket per forum rules so we can investigate this separately for you?

    Cheers,
    Predrag

    Plugin Support Predrag – WPMU DEV Support

    (@wpmudev-support1)

    Thank you for using Smush. We are going to close this ticket for now because we have not heard from you in a while. If you still need support we can reopen the thread.

    Best,
    Predrag

Viewing 4 replies - 1 through 4 (of 4 total)
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