Support » Plugin: Related Posts Thumbnails Plugin for WordPress » picture is not displayed

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support Muhammad Arslan

    (@wparslan)

    Hi @alinash1

    Thank you for contacting us.

    Please know the team has checked the issue and it can be concluded that the custom field for the image source is not working right. As it may be resulting to revert the default image.

    We are obliged here that you have notified us, and the team has made its fix to be rolled out in the very next release.

    Cheers!

    Thread Starter alinash1

    (@alinash1)

    can you tell me how soon there will be an update and bug fixes with pictures? My pictures are not visible. if you wait a few weeks or months, then I will install another plugin. I can’t show a site with no pictures

    Thread Starter alinash1

    (@alinash1)

    can you tell me how soon there will be an update and bug fixes with pictures? My pictures are not visible. if you wait a few weeks or months, then I will install another plugin. I can’t display a site with no images

    Plugin Support Zainab Afaq

    (@wpzainab)

    Hi @alinash1,

    You are requested to know that the fix is about to roll in the next release within this week. Once it is out, you will surely be updated in this regard.

    Happy Monday!

    Thread Starter alinash1

    (@alinash1)

    Grazie!

    Thread Starter alinash1

    (@alinash1)

    3 weeks have passed. but there was no fix. pictures are not visible. Tell me or will it be fixed or switch to another plugin?

    Thread Starter alinash1

    (@alinash1)

    The plugin has been updated today. but nothing has changed. pictures are not visible.
    it is possible to make the size 150X150 in this function?
    http://prntscr.com/TOK8Z5Vgs0nV

    Plugin Support Muhammad Arslan

    (@wparslan)

    Hey @alinash1

    Let me reply to your queries one by one.

    1. The image wasn’t displaying with {the custom field name} setting which was fixed in the latest release.
    How are you managing the custom image field with custom coding or with ACF(Advanced Custom Fields)?
    Here is what you need to do, The meta value of the image field you have created will go inside the Related Posts Thumbnails settings field. ( It can be the ACF field of image, a custom field of the image with coding )

    2. The “Thumbnails Size” is 150×150. Currently, you have set it to 130×80.

    If you face any problem or need any assistance you can contact us at our support forum as well.

    Thread Starter alinash1

    (@alinash1)

    I am not able to create a new field.
    why not instead of size 1536×1536
    create 150×150?
    http://prntscr.com/h6Zi7DtrybDz

    why such large sizes are given? no small ones?
    I’m a regular user, I’m not specialized in customizing fields or code.
    just tell me how to make a picture size 150x150px ?

    Plugin Support Muhammad Arslan

    (@wparslan)

    Hey @alinash1

    Allow me to explain the sizes of thumbnails in WordPress.

    The Thumbnail size, is 150×150
    The Medium Size, is 300×300

    As you can see in this screencast the Thumbnail brings the thumbnail size to 150×150.
    [ Helping Screencast ], hence you can use it :).

    If you have any question/s do let us know.

    Thread Starter alinash1

    (@alinash1)

    if installed thumbinail
    then here is the size shows on the website, it’s not a square. and a rectangle. 130 to 80
    https://prnt.sc/4pYGc_cphvjr
    https://prnt.sc/o45sCtXA0whQ

    what if the medium
    then here is the result on the site https://prnt.sc/S117MS_b67Dn
    it’s not a square. and a rectangle. 130 to 80

    there is no small square image here
    https://prnt.sc/a-WU1czAvpYr

    if installed CUSTOM FIELD http://prntscr.com/m9d4p0WVJkjs
    AND MY SIZE IS SET, THE PICTURE ON THE SITE IS NOT VISIBLE https://prnt.sc/yIYaP9farpbS

    I need a SQUARE, SMALL (150X150) picture. how to make it?

    Plugin Support Zainab Afaq

    (@wpzainab)

    Hi @alinash1,

    It seems there is a site-specific issue at your side, and the team will be needing additional information on it. We would love to debug it for you. You are requested to reach us at our support forum so we can further look into it.

    Looking forward to hear from you!

    Thread Starter alinash1

    (@alinash1)

    I corrected the size. but the pictures are not clear. why are the photos blurry?
    https://prnt.sc/7fcz3_N6sj1J

    Plugin Support Zainab Afaq

    (@wpzainab)

    Hi @alinash1,

    You are advised to make a new ticket stating your concern so I can forward it to the team to guide you on this.

    mechanicvirus

    (@mechanicvirus)

    Having the same issues when I upgraded from 2.0.0 to 2.0.2. Custom fields stopped working and all the related posts images reverted back to the default setting image.

    Had to rollback to 2.0.0 to get them to work again. Something is wrong with 2.0.2 and custom fields working correctly.

Viewing 15 replies - 1 through 15 (of 16 total)
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