Picking up no traffic, plugin error

  • mmg5017

    (@mmg5017)


    6 years, 8 months ago

    The plugin is showing this error:
    Last Error: 2017-08-03 18:58:47: exception ‘Deconf_Auth_Exception’ with message ‘Error refreshing the OAuth2 token, message: ‘{
    “error” : “invalid_grant”
    }” in /[redacted site folders]/public_html/wp-content/plugins/google-analytics-dashboard-for-wp/tools/src/Deconf/Auth/OAuth2.php:364

    There are many more lines after, under the heading of Stack Trace.

    I authorized the plugin on two sites earlier today and neither is receiving traffic to Analytics. Previously launched sites using this plugin are still showing traffic normally. The plugin is updated to its latest version and was updated only after seeing this problem. This is one of the sites launched: http://www.stlouisfamilypsychiatry.com/

    Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alin Marcu

    (@deconf)

    6 years, 8 months ago

    Hi,

    See the documentation page, both the error and steps to debug the tracking are there.

    FYI: The tracking code looks fine on the site you’ve linked above.

    If you have further questions please reply here.

    • This reply was modified 6 years, 8 months ago by Alin Marcu.
    MindaugasLT

    (@mindaugaslt)

    6 years, 8 months ago

    Same for me – something wrong with this plugin.

    MindaugasLT

    (@mindaugaslt)

    6 years, 8 months ago

    Everything is ok for me. Just found that in google analytics account I was not accepted Data Processing Amendment in Account settings -> Data Processing Amendment -> Review ammendment

Viewing 3 replies - 1 through 3 (of 3 total)
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