Support » Plugin: GeoIP Detection » Picking up incorrect location

  • Hi guys,

    For some reason the incorrect country is now being picked up, it’s worked perfect until this week – I’m assuming it’s because it’s set to update the DB automatically.

    This is what I have, but the body css just pulls in that your location is un the US when my ip is UK based.

    $userInfo = geoip_detect2_get_info_from_current_ip();
    if ($userInfo->country->isoCode == ‘US’){
    // United States
    echo ‘(+1) 844 335 1254’;
    } elseif ($userInfo->country->isoCode == ‘AU’){
    // Austrailia
    echo ‘(+61) 1800 45 2335’;
    } elseif ($userInfo->country->isoCode == ‘CA’){
    // Canada
    echo ‘(+1) 855 211 8639’;
    } elseif ($userInfo->country->isoCode == ‘NZ’){
    // New Zealand
    echo ‘(+64) 800 955 010’;
    } else {
    // United Kingdom
    echo ‘(+44) 844 561 7233’;

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • I’m working on this same issue.

    Interestingly, when I’m in the admin back-end and go to Plugins > GeoIP Detection > Lookup and test my public IP address, it correctly returns the country ISO code ‘GB’. But when I visit the front end of my site, it is incorrectly matching the condition $userInfo->country->isoCode == 'US' statement and returning the string within.

    Why might this differing behaviour be occurring? The Disable caching a page that contains a shortcode or API call to geo-dependent functions setting in options is checked.

    For anybody having the same issue arise,

    I had to check “The server is behind a reverse proxy” and add the servers IP address manually and this resolved my issue.


    Plugin Author Benjamin Pick


    Yes the reverse proxy needs to be enabled manually for security reasons.

    Is this also the solution for you, @ismunday?

Viewing 3 replies - 1 through 3 (of 3 total)
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