Support » Plugin: Moosend Website Connector » PHP warning almost every second

  • We’ve got this error almost EVERY second:
    PHP Warning: Cannot modify header information – headers already sent in /www/wp-content/plugins/moosend-email-marketing/vendor/moosend/website-tracking/src/Cookie.php on line 8

    It slows down our site.
    Can you please fix this code?
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi Dave,

    I’m using the plugin for different sites and never had an issue like the one you have.
    I checked the file you’ve mentioned and the PHP function that that is called in line 8 is

    https://www.php.net/manual/en/function.setrawcookie.php

    That PHP function doesn’t return any content (like the warning says). Maybe it’s something related to your hosting? Do you checked the PHP error log?

    Thread Starter Dave Loodts

    (@davelo)

    Hi Olaf, thank you for helping. It’s really the plugin code itself. I hired a senior developer to investigate it, he was highly surprised about the low quality of the code. He found a leak that we have passed to Moosend on 23 july. No reaction.
    Just look at the ticket here, no response. They don’t really care, or they are overworked.

    Regarding privacy, this is also an issue as it sends a request on every page visit. Well, that’s normal for a tracking plugin.

    And last week, our site went down because Moosend’s tracking server went down. Because of the bad code of the plugin, an issue with their servers will cause outages of the connected site.
    And it just slows down the site.

    We have advised the client to search for alternatives.

    Hello Dave,

    you’re right, they don’t answer questions via the forum.
    Try their support, while I’m in the same timezone (CET) their response time if often less than two hours and they are very helpful even for user with a free account.

    I hired a senior developer to investigate it, he was highly surprised about the low quality of the code.

    I can’t confirm that, the code from Moosend that I’ve studied at the weekend was pretty good and again I’m using the plugin for multiple clients.

    Anyway try to contact them via the support. I’m sure they will help you 🙂
    I found an unanswered question of mine from more than a year ago and got more than 50 emails from them.

    And last week, our site went down because Moosend’s tracking server went down.

    Yes, that outage was a real problem. They promised the same day to solve it for good that it never happens again.

Viewing 3 replies - 1 through 3 (of 3 total)
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