Title: PHP update failing
Last modified: July 25, 2020

---

# PHP update failing

 *  Resolved [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * (@lrnarasimhan)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/)
 * I am running WP 5.4.2 with the Suits theme on HostGator shared hosting. All plugins
   and themes are up-to-date and WP says I have the latest WP version. I have a 
   warning to update my PHP and I am running into trouble.
 * I have tried updating to PHP 7.x through cPanel/MultiPHP manager but my site 
   will show
    “Your PHP installation appears to be missing the MySQL extension which
   is required by WordPress.”
 * I can revert to PHP 5.4 and be back up.
 * Steps I have taken:
    Websearches indicate that as long as WP and plugins are 
   current, this is usually a conflict between PHP version instructions in .htaccess
 * 1) But, after I try going to 7.x, this is all that appears at the end of my .
   htaccess file. There are no entries above that refer to another PHP version.
 * # php — BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php70” package
   as the default “PHP” programming language. <IfModule mime_module> AddHandler 
   application/x-httpd-ea-php70 .php .php7 .phtml </IfModule> # php — END cPanel-
   generated handler, do not edit
 * 2) When I revert to PHP 5.4, this is at the bottom of .htaccess
 * # php — BEGIN cPanel-generated handler, do not edit
    # This domain inherits the“
   PHP” package. # php — END cPanel-generated handler, do not edit
 * HostGator’s documentation doesn’t cover this circumstance and I have not found
   any other causes besides the .htaccess suggestions.
 * Any idea how I can get past this and update to a supported PHP version?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-update-failing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169647)
 * You need to enable the MySQLND library. Contact Hostgator to find out how this
   is done on their platform.
 *  Thread Starter [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * (@lrnarasimhan)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169816)
 * Thanks. I contacted them but the agent was stalling for time and I had to disconnect.
   There’s nothing in their ‘Knowledge Base’ either.
 * According to this, MySQLND is not on the list of allowed modules:
    [https://www.hostgator.com/help/article/php-modules](https://www.hostgator.com/help/article/php-modules)
 * Any idea how much longer WP will let me use PHP 5.4? I may just retire the blog
   when compatibility runs out.
    -  This reply was modified 5 years, 11 months ago by [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/).
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169930)
 * PHP 5.4 is gone…. most themes and plugins require 7.x now.
 *  Thread Starter [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * (@lrnarasimhan)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169943)
 * Looks like I’m S.O.L.
 * Fortunately, my hosting package is up for renewal in a couple of weeks and I 
   can cancel it.
 * Thanks.
 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169949)
 * There are lots of good hosts out there if yours can’t install PHP 7 correctly.
 *  Thread Starter [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * (@lrnarasimhan)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169964)
 * This is just a blog for amusement, not business or anything critical. It isn’t
   worth the hassle to find another host and migrate. Appreciate the quick replies.
    -  This reply was modified 5 years, 11 months ago by [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/).

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘PHP update failing’ is closed to new replies.

## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)
 * [php update](https://wordpress.org/support/topic-tag/php-update/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: [lrnarasimhan](https://wordpress.org/support/users/lrnarasimhan/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/php-update-failing/#post-13169964)
 * Status: resolved

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