Support » Plugin: Duplicator - WordPress Migration & Backup Plugin » PHP max execution time issues / Host Build interrupt

  • Resolved daniel908

    (@daniel908)


    Hi,
    I’ve got a strange issue that I hope you can help me with.
    Archive building failed with a Host Build Interrupt / 500 Internal Server Error.
    I then changed the max_execution_timeout of PHP from the default 30 seconds to either 3600s or 0 (unlimited), but I still get the Host Build Interrupt, and in its report it still tells me that “Allowed Runtine” is 31 (Isn’t this the 30 seconds of max_execution_time?), but in the line below it recohnized my max_execution_time change correctly. So why is the “Allowed Runtime” still so low? Or do I get something seriously wrong here?

    In the screenshot at https://www.daniel-hertrich.photo/cloud/s/MHGLKhwgGfzdNi6 you can see that it recognized my config change to 0 (“unlimited”). When I changed it to 3600, the 3600 was mentioned there, too. Just the “31” always stays the same…

    Thanks,
    Daniel

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Cory Lamle

    (@corylamleorg)

    Hey Daniel,

    This is because there is a timeout limit on the web server, such as Apache. That timeout will override any PHP timeout. You may need to contact your host to see if they can increase that limit for you, typically that isn’t something users can change on a shared host setup…

    Hope that helps~

    Thread Starter daniel908

    (@daniel908)

    Thank you, Cory,
    I’ll check that with the hoster.

    Daniel

    Plugin Author Cory Lamle

    (@corylamleorg)

    Sounds good. Thxs for the update…

    Thread Starter daniel908

    (@daniel908)

    The hoster said that there should not be a timeout like that set in Apache…
    What to do now?…

    Plugin Author Cory Lamle

    (@corylamleorg)

    Maybe your talking with a tech that doesn’t understand Apache. Its in the documentation and all over Google.

Viewing 5 replies - 1 through 5 (of 5 total)
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