Title: php fatal errors
Last modified: July 16, 2017

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# php fatal errors

 *  Resolved [axiosil](https://wordpress.org/support/users/axiosil/)
 * (@axiosil)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-fatal-errors-5/)
 * I did not upgraded to the latest version because I did see many un-answered question
   about unresolved issues.
    But,since this morning I got these errors that caused
   my site to response in 30 seconds instead of 2 seconds as of yesterday. BlueHost
   says that these errors are causing the time delay
 *     ```
       [16-Jul-2017 09:26:58 UTC] PHP Warning:  require_once(/home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing-service.php): failed to open stream: No such file or directory in /home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing.php on line 10
       [16-Jul-2017 09:26:58 UTC] PHP Fatal error:  require_once(): Failed opening required '/home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing-service.php' (include_path='.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear') in /home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing.php on line 10
       [16-Jul-2017 09:26:58 UTC] PHP Warning:  require_once(/home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing-service.php): failed to open stream: No such file or directory in /home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing.php on line 10
       [16-Jul-2017 09:26:58 UTC] PHP Fatal error:  require_once(): Failed opening required '/home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing-service.php' (include_path='.:/usr/php/56/usr/lib64:/usr/php/56/usr/share/pear') in /home2/mityaali/public_html/wp-content/plugins/jetpack/modules/sharedaddy/sharing.php on line 10
       ```
   
 * Your comments please, It is the first time I’m seeing these errors. I did change
   yesterday some setups and I can not recall what I did…
    Thank you
    -  This topic was modified 8 years, 8 months ago by [axiosil](https://wordpress.org/support/users/axiosil/).
    -  This topic was modified 8 years, 8 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
      Reason: put code in backticks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-fatal-errors-5/#post-9340942)
 * Hi [@axiosil](https://wordpress.org/support/users/axiosil/)
 * Sorry about the delay in writing back to you! That error does sound like it’s
   more inline with a plugin update failing. As that line is referencing to a missing
   file ‘sharing-service.php’
 * Could you please try to reinstall the plugin using FTP?
 *  Thread Starter [axiosil](https://wordpress.org/support/users/axiosil/)
 * (@axiosil)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-fatal-errors-5/#post-9341007)
 * thank you for the response
    i never used ftp and have no clue how it works i 
   do updates only from wp i’ll wait for the next release or, you are welcome to
   re-install it for me…
 *  [lamday](https://wordpress.org/support/users/lamdayap/)
 * (@lamdayap)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/php-fatal-errors-5/#post-9345700)
 * Hi there,
 * Unfortunately it’s not something that we can provide. There are a few guides 
   online that shows how to delete and reinstall plugins via FTP, BlueHost should
   also have a file manager interface on their dashboard which allows you access
   the files instead of doing it via FTP.
 * We could try reinstall via your WordPress dashboard, before attempting the above.
   Can you please login to your dashboard and click on ‘Plugins > Installed Plugins’,
   deactivate and then delete the Jetpack plugin. Once you’ve done this, click on‘
   Plugins > Add New’ and install Jetpack again.
 * Let us know how you go.
 * Cheers,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘php fatal errors’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [lamday](https://wordpress.org/support/users/lamdayap/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/php-fatal-errors-5/#post-9345700)
 * Status: resolved