Support » Plugin: Meow Lightbox » PHP fatal error: licenser.php missing

  • Resolved Cris

    (@cris-tarta)


    Hi Jordy,

    I recently had to manually deactivate this plugin as it was causing a php warning/fatal error preventing the site from running at all. I assume it had something to do with a recent update – cannot say how long the site was down (upwards of 1 week perhaps?).

    Enabling the plugin results in the following warning and fatal error:

    PHP Warning:  require(/wp-content/plugins/meow-lightbox/common/licenser.php): failed to open stream: No such file or directory in /wp-content/plugins/meow-lightbox/classes/init.php on line 31
    Warning: require(/wp-content/plugins/meow-lightbox/common/licenser.php): failed to open stream: No such file or directory in /wp-content/plugins/meow-lightbox/classes/init.php on line 31
    
    PHP Fatal error:  require(): Failed opening required '/wp-content/plugins/meow-lightbox/common/licenser.php' (include_path='.:/usr/share/php') in /wp-content/plugins/meow-lightbox/classes/init.php on line 31
    Fatal error: require(): Failed opening required '/wp-content/plugins/meow-lightbox/common/licenser.php' (include_path='.:/usr/share/php') in /wp-content/plugins/meow-lightbox/classes/init.php on line 31
    

    I checked the plugin directory and the file does not seem to be there. I deleted and reinstalled the plugin using the WP admin interface and the issue persists.

    Is this a known issue? Thanks for your help!

    • This topic was modified 1 year, 2 months ago by Cris.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi @cris-tarta,

    Sorry about that 🙁 This is weird, those files are only part of the Pro version and shouldn’t be loaded on the Free versions, as they are not needed.

    What are the plugins currently installed? Are you using another plugin from me?

    Thread Starter Cris

    (@cris-tarta)

    Thanks for the quick reply.

    Yes, I have the following additional apps:

    1. Perfect Images (Pro) v.6.1.7
    2. Photo Engine (WP/LR Sync) v.6.1.1
    3. WP/LR Theme Assistant v.0.5.4

    I was able to get it working (temporarily) by manually copying the file from the Perfect Images (Pro) /common/ directory. This still gives a 500 error on the admin page though – but at least the public-facing side works as expected.

    I’ve had all plugins for a few years and everything has been running on auto-update since.

    • This reply was modified 1 year, 2 months ago by Cris.
    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    I see exactly what the problem is, and indeed, I currently have a little compatibility issues with different version of my common libraries. I had to do something after some of my code was not following some WordPress Repository rules, but that makes things a tad more complex.

    I would like to send you new versions for all those plugins directly. Would you mind contacting me directly?

    Here: https://meowapps.com/contact/

    Let’s make sure it works perfectly for you 🙂

    Thread Starter Cris

    (@cris-tarta)

    Ah ok.

    Thanks again for looking into the issue and for the awesome support!

    Email sent.

    Cheers

    Hello Jordy,

    I’m having a similar issue that started out with trying to activate the free version of Media File Renamer (yesterday). Today I am able to activate Media File Renamer (free) but now I cannot activate the Pro version of Meow Lightbox – I instantly get the same WP white screen with “There has been a critical error on this website…” error message.

    I have sent you an email directly (online contact page). I hope to hear from you soon. Thank you

    Plugin Author Jordy Meow

    (@tigroumeow)

    Hi everyone,

    If you run into this issue, I wrote a blog post about it here: https://meowapps.com/php-fatal-error-licenser-missing/

    If that doesn’t fix it, please comment on the blog post, and I will update the article (and also reply to you of course).

    Yes, following your “How to fix it?” on your blog post, resolved all the issues I was having.  Thank you so much for providing this! Take care.

    Plugin Author Jordy Meow

    (@tigroumeow)

    Thank you @timetomosey, I am really glad 🙂 Take care too!

Viewing 8 replies - 1 through 8 (of 8 total)
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