Title: PHP Fatal error:
Last modified: August 30, 2016

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# PHP Fatal error:

 *  Resolved [pointblankmedia](https://wordpress.org/support/users/pointblankmedia/)
 * (@pointblankmedia)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-68/)
 * After installing Ultimate Member I now get the error message in my Plesk control
   panel and cannot login to WordPress as normal – any ideas why it would produce
   such an error?
 * PHP Fatal error: Call to a member function get_roles() on a non-object in D:\
   Parallels\Plesk Panel\Vhosts\mywebsite.com\httpdocs\wp-content\plugins\ultimate-
   member\core\um-builtin.php on line 526 Fatal error: Call to a member function
   get_roles() on a non-object in D:\Parallels\Plesk Panel\Vhosts\mywebsite.com\
   httpdocs\wp-content\plugins\ultimate-member\core\um-builtin.php on line 526
 * [https://wordpress.org/plugins/ultimate-member/](https://wordpress.org/plugins/ultimate-member/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [pointblankmedia](https://wordpress.org/support/users/pointblankmedia/)
 * (@pointblankmedia)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-68/#post-6902132)
 * resolved
 *  [makaragiannis](https://wordpress.org/support/users/makaragiannis/)
 * (@makaragiannis)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-68/#post-6902216)
 * how this was resolved?
 *  Thread Starter [pointblankmedia](https://wordpress.org/support/users/pointblankmedia/)
 * (@pointblankmedia)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-68/#post-6902228)
 * I updated Plesk to the latest version – disabled the offending plugging – rescanned
   all wordpress sites using plesk scan tool then re-enabled the plugin
 * Worked fine after that 😉
 *  Plugin Author [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * (@ultimatemember)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-68/#post-6902443)
 * Thanks for sharing 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PHP Fatal error:’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Ultimate Member](https://wordpress.org/support/users/ultimatemember/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/php-fatal-error-68/#post-6902443)
 * Status: resolved