• Resolved jahrat

    (@jahrat)


    Hello Support,
    Not too sure what happened here but an update ran on my site earlier in the day for Wordfence Security and Complianz while I was offline. When I logged into the site I got a white screen saying “WordPress error”. I went into the server and set up the debug log to record what I could. The log recorded foo gallery as throwing a fatal error. I deactivated the plugin from the server-side and got back access to my site. I did not see an update run for foo gallery. A part of the error is below:
    PHP Fatal error: Uncaught Error: Class “Foo_Plugin_Base_v2_4” not found in /…/wp-content/plugins/foogallery/foogallery.php:78
    Stack trace:
    #0 /…/wp-settings.php(428): include_once()
    #1 /…/wp-config.php(113): require_once(‘/…’)
    #2 /…/wp-load.php(50): require_once(‘/…’)
    #3 /…/wp-admin/admin-ajax.php(22): require_once(‘/…’)
    #4 {main}
    thrown in /…/wp-content/plugins/foogallery/foogallery.php on line 78`

    The site is back up but the plugin is deactivated at this time.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support elviiso

    (@elviiso)

    Hi @jahrat

    Thanks for alerting us to that.

    Could you kindly quickly activate the plugin once more, then navigate to FooGallery -> System Info, and then copy all of the system info there and paste it on your response to this? That info will assist us as we investigate this issue. Thanks in advance for doing so.

    Kind regards,
    Elvis

    Thread Starter jahrat

    (@jahrat)

    FooGallery version : 2.2.7
    WordPress version : 6.0
    Activated Theme : Vantage Child
    WordPress URL : https://the-mcaj.org
    PHP version : 8.1.0
    Thumb Engine : default
    PHP GD : Loaded (V2)
    PHP Imagick : Loaded
    WP Image Editor : FooGallery_Thumb_Image_Editor_Imagick
    Thumbnail Generation Test : https://the-mcaj.org/wp-content/uploads/2020/02/MCAJ-official-Logo-e1585800825323.png
    HTTPS Thumb Mismatch : None
    Available Image Editors : Array
    (
    [0] => FooGallery_Thumb_Image_Editor_Imagick
    [1] => FooGallery_Thumb_Image_Editor_GD
    )

    PHP Open SSL : Loaded
    PHP HTTP Wrapper : Found
    PHP HTTPS Wrapper : Found
    PHP Config[allow_url_fopen] : 1
    PHP Config[allow_url_include] : 0
    Extensions Active : Array
    (
    [0] => foobox
    [1] => albums
    )

    Gallery Templates : Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    [6] => carousel
    [7] => polaroid_promo
    [8] => grid_promo
    [9] => slider_promo
    [10] => product_promo
    )

    Lightboxes : Array
    (
    [foogallery] => FooGallery PRO Lightbox (Not installed!)
    [foobox] => FooBox
    )

    Settings : Array
    (
    [enable_html_cache] => on
    [gallery_template] => default
    [gallery_sorting] =>
    [default_gallery_settings] => 0
    [caption_title_source] => caption
    [caption_desc_source] => desc
    [thumb_engine] => default
    [thumb_jpeg_quality] => 90
    [default_crop_position] => center,center
    [default_retina_support|3x] => on
    [thumb_resize_upscale_small_color] => rgb(0,0,0)
    [language_imageviewer_prev_text] => Prev
    [language_imageviewer_next_text] => Next
    [language_imageviewer_of_text] => of
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [add_media_button_start] => on
    [force_https] => on
    [custom_js] =>
    [custom_css] =>
    [album_gallery_slug] => gallery
    [language_back_to_album_text] => « back to album
    [enable_gallery_descriptions] => on
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => true
    [4x] => false
    )

    )

    Active Plugins : Array
    (
    [0] => accordions/accordions.php
    [1] => boldgrid-easy-seo/boldgrid-easy-seo.php
    [2] => broken-link-checker/broken-link-checker.php
    [3] => download-manager/download-manager.php
    [4] => dreamhost-panel-login.php
    [5] => duplicate-page/duplicatepage.php
    [6] => foobox-image-lightbox/foobox-free.php
    [7] => foogallery/foogallery.php
    [8] => google-analytics-for-wordpress/googleanalytics.php
    [9] => podcast-player/podcast-player.php
    [10] => podlove-podcasting-plugin-for-wordpress/podlove.php
    [11] => podlove-web-player/podlove-web-player.php
    [12] => popup-builder/popup-builder.php
    [13] => post-and-page-builder-premium/post-and-page-builder-premium.php
    [14] => post-and-page-builder/post-and-page-builder.php
    [15] => siteorigin-panels/siteorigin-panels.php
    [16] => smart-slider-3/smart-slider-3.php
    [17] => user-role-editor/user-role-editor.php
    [18] => widget-options/plugin.php
    [19] => wp-google-map-plugin/wp-google-map-plugin.php
    [20] => wpforms-lite/wpforms.php
    [21] => youtube-embed-plus/youtube.php
    )

    Thread Starter jahrat

    (@jahrat)

    Hello @elviiso,
    As requested. Also, I note that Complianz just ran another update which mentioned a PHP error fix. Not sure if it has anything to do with your plugin. I have not had the error on the site since reactivating the plugin so I left it running to see if the error returns.

    Thread Starter jahrat

    (@jahrat)

    Closing ticket as the error has not returned. It may have been caused by Complianz plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.