Title: PHP Execution Timeout and Hosting Company
Last modified: September 18, 2017

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# PHP Execution Timeout and Hosting Company

 *  Resolved [Karen](https://wordpress.org/support/users/karencole37/)
 * (@karencole37)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-and-hosting-company/)
 * I need to increase the execution time for PHP scripts on my 10 page, 60+ and 
   growing blog posts website. I need to know who exactly is hosting my website.
   It’s on WordPress. The domain is registered through Enom and the domain itself
   is being renewed on Siteground, but Siteground is not actually hosting my website.
   I think WordPress is hosting it, but there is another company involved that is
   actually hosting my website through WordPress.
 * I need to know what company other than WordPress is hosting my website. I also
   need to contact them and ask them to increase the execution time for PHP scripts.
 * Here is the error message from BackupGuard:
 * BackupGuard Error: PHP EXECUTION TIMEOUT ERROR
 * Your hosting has an execution time limit of 30 seconds for PHP scripts, which
   is not enough for performing a full backup/restore of your website. A full website
   backup/restore is a complex process which may take a couple of minutes depending
   on many circumstances. The needed execution time varies depending on the backup
   options and your server performance, that’s why we cannot tell exactly how much
   execution time is needed. But, almost all hosting providers give users the ability
   to increase the execution time limit or they increase it themselves, upon user
   request. Please ask your hosting provider if they are able to increase your execution
   time limit.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fphp-execution-timeout-and-hosting-company%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [JetBackup](https://wordpress.org/support/users/backupguard/)
 * (@backupguard)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-and-hosting-company/#post-9520809)
 * [@karencole37](https://wordpress.org/support/users/karencole37/), what’s the 
   log for this failed backup? Could you please send the backup log file to let 
   us analyze it and provide further instructions for this?
 * P.S. You can open a support ticket for this too: [https://backup-guard.com/products/backup-wordpress/support-p2p](https://backup-guard.com/products/backup-wordpress/support-p2p)
 * Regards,
    Lisa breen

Viewing 1 replies (of 1 total)

The topic ‘PHP Execution Timeout and Hosting Company’ is closed to new replies.

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## Tags

 * [php scripts](https://wordpress.org/support/topic-tag/php-scripts/)

 * 1 reply
 * 2 participants
 * Last reply from: [JetBackup](https://wordpress.org/support/users/backupguard/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/php-execution-timeout-and-hosting-company/#post-9520809)
 * Status: resolved