Title: PHP Errors after Install
Last modified: April 12, 2018

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# PHP Errors after Install

 *  Resolved [rogergarymichael](https://wordpress.org/support/users/rogergarymichael/)
 * (@rogergarymichael)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/php-errors-after-install/)
 * Hi Pete,
 * We are trying to install the plugin, however after uploading via ftp and also
   installing via the WordPress ‘add plugin’ feature, when activated it shows php
   errors at the top of the page (on the back end).
 * Have you any idea what could be causing this?
 * Many thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/php-errors-after-install/#post-10173860)
 * Hi Roger
 * Thank you for your message.
 * Please can you send send me a screenshot of the errors – it is probably due to
   the encoding – can you check what version of php you have and whether the ioncube
   decoder is running on your hoster please?
 * Thanks
    Pete
 *  Plugin Author [palloyd](https://wordpress.org/support/users/palloyd/)
 * (@palloyd)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/php-errors-after-install/#post-10176902)
 * Hi Roger
 * I think this might be due to php7.1 which required a different encoding. This
   is now fixed and if you delete the Xeroom directory under your plugins folder
   and reinstall it should work fine.
 * Thanks
    Pete
 *  [M. B.](https://wordpress.org/support/users/pirineum/)
 * (@pirineum)
 * [7 years, 10 months ago](https://wordpress.org/support/topic/php-errors-after-install/#post-10419210)
 * I’m having the same error, but we are using the plugin for a while so we have
   important information. Can I also follow your indications to solve the problem?
 * One error: The file /home/…/wp-content/plugins/xeroom/index.php cannot be run
   by your versions of php and ionCube Loader. Please upgrade to php 7.1 and loader
   10.2 or visit [http://www.xeroom](http://www.xeroom)\support\ for further info.
 * And other:
    Warning: call_user_func_array() expects parameter 1 to be a valid
   callback, function ‘xeroom_display_message_if_licence_not_valid’ not found or
   invalid function name in /home/….
    -  This reply was modified 7 years, 10 months ago by [M. B.](https://wordpress.org/support/users/pirineum/).
 *  [alexistchavez](https://wordpress.org/support/users/alexistchavez/)
 * (@alexistchavez)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/php-errors-after-install/#post-10946065)
 * I also have this problem when setting up AliDropshipping Woo Plugin with WordPress.
   This is the error I get **“Ooops! ionCube Loader Not found. Please check instructions.”**
   I also sent an email to AliDropshipping and they said I should contact my hosting
   site. Which by the way Im using SiteGround but the plugin itself is not working
   with WordPress. Any help?

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PHP Errors after Install’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/xeroom_84b4c8.svg)
 * [Xeroom](https://wordpress.org/plugins/xeroom/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/xeroom/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/xeroom/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/xeroom/unresolved/)
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## Tags

 * [encoding](https://wordpress.org/support/topic-tag/encoding/)
 * [PHP7.1](https://wordpress.org/support/topic-tag/php7-1/)

 * 4 replies
 * 4 participants
 * Last reply from: [alexistchavez](https://wordpress.org/support/users/alexistchavez/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/php-errors-after-install/#post-10946065)
 * Status: resolved