• kbi_user

    (@kbi_user)


    plugin version 1.45, free version

    before: activated recaptcha version “Invisible”, saved, returned to version 3, saved.

    The following errors come up:

    Google Captcha Settings

    Notice: compact(): Undefined variable: notice in /var/www/<snip>/httpdocs/wp-content/plugins/google-captcha/includes/class-gglcptch-settings-tabs.php on line 139

    Notice: compact(): Undefined variable: error in /var/www/<snip>/httpdocs/wp-content/plugins/google-captcha/includes/class-gglcptch-settings-tabs.php on line 139

    Notice: compact(): Undefined variable: notice in /var/www/<snip>/httpdocs/wp-content/plugins/google-captcha/bws_menu/class-bws-settings.php on line 713

    reCAPTCHA version was changed. Please submit “Test reCAPTCHA” and regenerate Site and Secret keys if necessary.

    Settings saved.

    —-
    What I did:
    1. uninstall, delete, reinstall
    2. deactivated all plugins, except recaptcha

    nothign helped, error returned

    • This topic was modified 1 month ago by  kbi_user.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • tduffysaf

    (@tduffysaf)

    As of this morning, I’m getting PHP errors too. Site was suddenly error 500 and nothing would load. I had to change the name of the google-captcha plugin folder to google-captcha-disabled in order to get the site to load. So, now the site loads, but the plugin doesn’t work. When I try to update the plugin it fails because the folder name has changed…but I can’t change it back or it will break the site and dashboard again.

    Really not sure what to do.

    This is from /var/log/apache2/error.log:

    [Tue Jul 16 13:45:02.018834 2019] [:error] [pid 1660] [client 111.92.87.161:21892] PHP Warning: require_once(/path/htdocs/wp-content/plugins/google-captcha/includes/forms.php): failed to open stream: No such file or directory in /path/htdocs/wp-content/plugins/google-captcha/google-captcha.php on line 30
    [Tue Jul 16 13:45:02.018885 2019] [:error] [pid 1660] [client 111.92.87.161:21892] PHP Fatal error: require_once(): Failed opening required ‘/path/htdocs/wp-content/plugins/google-captcha/includes/forms.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /path/htdocs/wp-content/plugins/google-captcha/google-captcha.php on line 30
    [Tue Jul 16 13:45:05.294287 2019] [:error] [pid 1646] [client 66.214.96.110:30073] PHP Warning: require_once(/path/htdocs/wp-content/plugins/google-captcha/includes/forms.php): failed to open stream: No such file or directory in /path/htdocs/wp-content/plugins/google-captcha/google-captcha.php on line 30, referer: https://www.site.com/wp-admin/
    [Tue Jul 16 13:45:05.294318 2019] [:error] [pid 1646] [client 66.214.96.110:30073] PHP Fatal error: require_once(): Failed opening required ‘/path/htdocs/wp-content/plugins/google-captcha/includes/forms.php’ (include_path=’.:/usr/share/php:/usr/share/pear’) in /path/htdocs/wp-content/plugins/google-captcha/google-captcha.php on line 30, referer: https://www.site.com/wp-admin/

    • This reply was modified 1 month ago by  tduffysaf.
    Plugin Author bestwebsoft

    (@bestwebsoft)

    Hi,

    Thank you for contacting us!

    We already know about this problem and will release a new version of the Google Captcha plugin within one month.

    Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to solve this issue immediately on your site.

    Before giving the access, we recommend you to make a full backup of your site.

    Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum (https://support.bestwebsoft.com/hc/en-us/requests/new). Please include a link to this post, so that we could recall the case immediately.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.