Title: PHP Error on iPhone (iOS)
Last modified: November 21, 2018

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# PHP Error on iPhone (iOS)

 *  [JanPB](https://wordpress.org/support/users/janpb/)
 * (@janpb)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/)
 * Hay,
 * I use WooCommerce in the latest Version with the plugin Water Woo. Under iOS (
   iPhone) I can’t download a digital product which has an individuell watermark
   due the plugin. In the console of the iPhone (dev tools) I get the following 
   error: “Failed to load resource: The operation couldn’t be completed. Protocol
   error“
 * Tested with iPhone 8, iPhone X and iPhone XS Max
    do you have any ideas?

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Little Package](https://wordpress.org/support/users/littlepackage/)
 * (@littlepackage)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10905200)
 * Hi there,
 * Thanks for getting in touch.
 * Does the same file watermark successfully on desktop?
 *  Thread Starter [JanPB](https://wordpress.org/support/users/janpb/)
 * (@janpb)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10905856)
 * Hay there,
 * yes on desktop and Andoid phones it works fine.
 *  Plugin Author [Little Package](https://wordpress.org/support/users/littlepackage/)
 * (@littlepackage)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10907472)
 * And you can download the file on your iPhone if it is *not* watermarked?
 *  Thread Starter [JanPB](https://wordpress.org/support/users/janpb/)
 * (@janpb)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10908379)
 * nope I can’t download the file on iPhone.
    And if I watch in the dev console,
   I get the following error: “Failed to load resource: The operation couldn’t be
   completed. Protocol error”
 *  Plugin Author [Little Package](https://wordpress.org/support/users/littlepackage/)
 * (@littlepackage)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10908487)
 * Hm. If you cannot download the file whether it is watermarked or not, what makes
   you think the problem is with WaterWoo?
 *  Thread Starter [JanPB](https://wordpress.org/support/users/janpb/)
 * (@janpb)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10908626)
 * on Andorid I can download it and the watermark is insert the PDF.
    If I deactivate
   the plugin and order the ebook the download works well unter iOS
 * So I think the problem comes from WaterWoo
 *  Plugin Author [Little Package](https://wordpress.org/support/users/littlepackage/)
 * (@littlepackage)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10911828)
 * I cannot reproduce your problem on my iPhone running 12.1. Nor have I had this
   issue brought up by anyone else yet. For me, it watermarks and downloads. You’ll
   need to give me a more complete rundown of your setup, including at least which
   PDF version your PDF is, what version WaterWoo you are using, how large your 
   PDF file is, what type Woo file download you are using, and what browser you 
   are using. Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘PHP Error on iPhone (iOS)’ is closed to new replies.

 * ![](https://ps.w.org/waterwoo-pdf/assets/icon.svg?rev=3301838)
 * [PDF Ink Lite - Free PDF Watermark & Password Protection](https://wordpress.org/plugins/waterwoo-pdf/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/waterwoo-pdf/#faq)
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 * 7 replies
 * 2 participants
 * Last reply from: [Little Package](https://wordpress.org/support/users/littlepackage/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/php-error-on-iphone-ios/#post-10911828)
 * Status: not resolved