Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » PHP error on image upload, no PHP error in log

  • Hello All; I got an error msg when I try to upload pics into NexGen Gallery :
    ———————–
    An unexpected error occured. This is most likely due to a server misconfiguration. Check your PHP error log or ask your hosting provider for assistance.
    ————————-
    I looked into PHP error log and found no error. I looked in the NextGen Gallery and I found all pictures are inside. so the upload is fine and I just get this error msg.

    I did more tests and found that NextGen button is not working on the Page or post. When I click on NextGen button to insert Gallery into the page/post, the window pops up, I can select all of the usual options, but the Save button doesn’t work. I have to click the X to close the window.

    Photos upload fine, no php error in log, but this message is making my non-techy client worried.

    Here are the steps I’ve taken:

    updated wordpress
    updated nextgen
    turned off all plugins except nextgen
    changed theme to twentyfifteen

    thank you

    https://wordpress.org/plugins/nextgen-gallery/

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  • Plugin Contributor photocrati

    (@photocrati)

    @quoindesign – It still reads there is an issue on the site … have you tried deactivating *all* plugins then reactivating NextGEN Gallery only (small difference from what you described)? Also, if there are/were any caching plugins/services running, did you ensure there were no cache artifacts left behind when they were deactivated?

    – Cais.

Viewing 1 replies (of 1 total)
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