Title: PHP error message
Last modified: August 24, 2016

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# PHP error message

 *  [raya18jem](https://wordpress.org/support/users/raya18jem/)
 * (@raya18jem)
 * [11 years ago](https://wordpress.org/support/topic/php-error-message-19/)
 * I’m getting this error message when I try to instal the mailchimp plugin: Fatal
   error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 491520
   bytes) in /home/a4495671/public_html/wp-admin/menu.php on line 250
 * I don’t know what it means and don’t know how to fix it.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/php-error-message-19/#post-6072768)
 * If you’re seeing this error either suddenly (no specific task was done to cause
   the error) or frequently, try deactivating all plugins to rule-out a plugin-specific
   issue and try switching themes to rule-out a theme-specific issue.
 * Otherwise, here are three ways to increase PHP’s memory allocation:
 * 1. If you can edit or override the system `php.ini` file, increase the memory
   limit. For example, `memory_limit = 128M`
 * 2. If you cannot edit or override the system `php.ini` file, add `php_value memory_limit
   128M` to your `.htaccess` file.
 * 3. If neither of these work, it’s time to ask your hosting provider to temporarily
   increase PHP’s memory allocation on your account. Keep in mind that most decent
   hosting providers allocate 32 MB to PHP under each account, and most decent hosting
   providers allow users to temporarily increase the memory allocation. If your 
   hosting provider won’t accommodate you, perhaps it’s time to find a new hosting
   provider.
 * (in the above examples, the limit is set to 128MB)
 *  Thread Starter [raya18jem](https://wordpress.org/support/users/raya18jem/)
 * (@raya18jem)
 * [11 years ago](https://wordpress.org/support/topic/php-error-message-19/#post-6072771)
 * I can’t even get back to my dashboard, keep getting the error message. I don’t
   have access to that file and I’m using a free hosting site, so I guess I’ll have
   to upgrade.
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [11 years ago](https://wordpress.org/support/topic/php-error-message-19/#post-6072772)
 * > I can’t even get back to my dashboard keep getting the error message.
 * If you don’t have access to the Dashboard, Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 * > I don’t have access to that file and I’m using a free hosting site.
 * In that case, move on to option 3 where you ask your host to boost it for you.
   However, since it’s a free host, they probably won’t do it.
 * We typically don’t recommend free hosting providers around here, as they often
   offer crippled servers that prevent WordPress from functioning properly.
 * There are a few [recommended hosting providers](https://wordpress.org/hosting/),
   and if you really want a free blog, try [WordPress.com](https://wordpress.com/)
   instead.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘PHP error message’ is closed to new replies.

## Tags

 * [php](https://wordpress.org/support/topic-tag/php/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/php-error-message-19/#post-6072772)
 * Status: not resolved

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